Full-Time Operations Coordinator
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Job Description
Position Summary
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Sykes Student Union invites applicants for the position of Operations Coordinator for Sykes Student Union.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU serves approximately 17,000 students at the undergraduate and graduate levels; 23% identify as Hispanic/Latino, Black, Asian, and Native American Indian nations, and 24% are eligible for Pell grants. With approximately 30% designated as the first in their family to complete a bachelor’s degree, WCU is one of the first to earn “First Forward Designation,” an initiative of NASPA and The Suder Foundation.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
Reporting to the Director of Sykes Union and Student Activities, the Operations Coordinator serves as an integral part of the daily operation of Sykes Student Union, The Science and Engineering Center & The Commons (SECC) and the ballrooms. This position manages both facilities and operations including working closely with Sykes Union student staff, acting as an ambassador during events; and coordinating in-house audio and visual production services and process improvements.
Responsibilities Include:
- Provide logistical support for events held Sykes Student Union, The Science and Engineering Center & The Commons (SECC) and the ballrooms
- Provide logistical support for occasional outdoor programs
- Collaborate with Public Safety, Physical Plant, Moving Services, Custodial Services, Campus Dining Service, and other members of the campus community
- Maintain audio visual and technology equipment for day-to-day and specialized programming needs in Sykes Student Union
- Research and prepare proposals to expand audio visual capability in Sykes Student Union
- Maintain up to date knowledge of trends and best practices in student unions and higher education
- Assess project needs for the department
- Utilize scheduling software system (25Live) to efficiently manage space
- Change reservations as necessary for efficient operation of the spaces
- Serve as part of the Sykes Union and Student Activities Team, providing insight and recommendations in strategic planning, financial issues, student development, and departmental oversight
- Serve on various divisional and university wide committees
- Advise and train faculty, staff, and students
- Supervise student staff in both Sykes Student Union and SECC spaces
Minimum Qualifications
- Bachelor’s Degree
- Experience operating and troubleshooting:
- House and portable sound equipment
- Event lighting and projectors
- Classroom Media and audio-visual equipment
- Video and phone conferencing equipment
Preferred Qualifications
- Master’s degree in Student Personnel, Student Affairs, Higher Education Administration, or related field
- Background in technical theater, hospitality, student center/union operations, conference and event services, or related field
- Experience with contract riders and coordination with production companies
- Experience providing work direction and supervision
- Experience advising and training both staff and students
- Experience with scheduling software including 25Live and/or EMS
- Superior customer service skills
How to Apply
Candidates should apply online at https://www.schooljobs.com/careers/wcupa. Electronic application allows for cover letter and resume (both required for consideration). References with contact information will be required prior to interview.176 total views, 0 today