Job Description

We’re Hiring!

Operations Coordinator

Location of Position: Monterey Bay Office (MBO), Moss Landing, CA

Reports to: Response and Animal Care Manager

Position Classification / Expected Time commitment and work schedule:

This is a part-time hourly, non-exempt position, 20 hours per week, Sunday-Tuesday or Thursday-Saturday. Regular onsite work is required.

Compensation Range: $25.92/hr.

Partial Benefits:

• Sick Time
• 401k Retirement Plan
• The Marine Mammal Center offers benefits to support the emotional wellbeing of you and your loved ones (Employee Assistance Program) 

Position Overview:

The Operations Coordinator supports The Marine Mammal Center’s operations at the Monterey Bay Office (MBO) by coordinating, training, and supporting the teams of volunteers who rescue and care for stranded marine mammals in the region. The Operations Coordinator coordinates the volunteer teams’ daily work, dispatches crews to responses, and collaborates with staff across the range to complete response operations. The Coordinator participates in rescues and animal care as needed based on volunteer staffing levels.

Essential Functions:

Volunteer Dispatching, Coordination, and Support: 40%

• Provide leadership and support to 100+ volunteers in field response, animal care, and cross-range logistics.
• Support the recruitment, onboarding, and training of new volunteers in basic and advanced animal care procedures.
• Communicate with Dispatch team about incoming responses and dispatch volunteer teams to local responses.
• Provide consistent onsite presence and support to volunteer crews, including providing timely updates and communications to all team members.
• Provide coaching and guidance to volunteer crew supervisors regarding performance feedback and improvement discussions.
• Fill in for volunteer crew supervisors as needed.

Operations Coordination: 40%

• Coordinate logistics with staff across California to transport animals to and from MBO facility.
• Document rescue work in animal stranding database.
• Coordinate and support upkeep of facility, animal pens, rescue and animal care equipment, office supplies and services, and vehicle basic maintenance (such as service appointments).
• Create and implement process improvements and other special projects as they arise.
• Create and implement process improvements and other special projects as they arise.

Wildlife rescue, husbandry, and veterinary care: 15%

• Provide hands-on medical care and husbandry to marine mammals, including medication management and administration under guidance of MBO leadership and veterinary staff.

• Collaborate with MBO team members; other Field Operations and Response staff across the California response range; and veterinary and other staff at the main hospital in Sausalito to ensure high quality of patient care.
• Perform humane euthanasia for patients as needed and upon direct request by veterinary staff.

Other Duties as Assigned: 5%

• Perform special projects and research as assigned.
• Perform other duties as assigned.

Supervisory Responsibility:

None

Knowledge, Skills, and Abilities:

• Knowledge of California marine mammal species preferred.
• Skills coordinating complicated rescue logistics for marine mammals or other wildlife strongly preferred.
• Basic medical and/or veterinary skills preferred; or ability to learn quickly required.
• Skills using, or ability to learn, Microsoft, Google, and custom-built legacy computer systems.
• Data entry skills with attention to detail.
• Skills supporting the public or other groups in high-stress situations.
• Ability to keep a sense of calmness and composure while handling fast-paced, high call volume involving stressful situations with sick and injured marine mammals while providing support to concerned members of the public.
• Ability and interest to work on a computer and be on the phone for the majority of the day.
• Ability to work in an open cubicle office space with many distractions.
• Establish and maintain effective working relationships with those contacted in the course of work, which includes volunteers, interns, staff, and others.
• Communicate and interact effectively with people across cultures, ethnic groups, and identities.
• Practice self-awareness and respect while engaging with people of diverse backgrounds.
• Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
• Bi-lingual abilities a plus (preference for Spanish speaking).

Qualifications & Experience:

• This position requires a combination of education and experience equivalent to a bachelor’s degree in marine science or a related field; and at least two years of experience in marine mammal rescue or rehabilitation, or a related field, and at least two years supervisory and leadership experience.
• Valid driver license with acceptable motor vehicle record to maintain standards of insurability.
• Proof of COVID-19 Vaccination or waiver (medical or religious).

Work Environment & Physical Requirements: 

• This position operates in a professional office and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
• Working in outdoor weather conditions and elements.
• Ability to walk up to 5 miles on sandy beaches and other outdoor terrain during a shift on a frequent basis.
• Ability to use tools with proper training, such as drill, hammer, screwdriver, cutting tools, ladder, etc. to perform basic equipment repairs as required.
• Comfortable working around water.
• This position operates in a fast-paced, high-stress environment managing emergency situations with sick and injured marine mammals, involving consistent interactions with passionate public callers.
• Ability to work in an open cubicle office space with many distractions.
• Routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.

• Ability to operate large trucks to assist with transporting animals between sites.
• Ability to lift and/or move 50+ pounds. (Primarily to load carriers and other rescue equipment into vehicles, including trucks.)

• Potential exposure to zoonotic diseases.
• May involve smells associated with animals and the care of animals.

OUR COMMITMENT TO DIVERSITY

The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment.  We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.

OUR MISSION

The Marine Mammal Center advances global conservation through marine mammal rescue and rehabilitation, scientific research, and education.

ABOUT THE MARINE MAMMAL CENTER

The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education.

For more information, please visit our “About Us” page at www.marinemammalcenter.org

How to Apply

Job Types: Part-Time. Salaries: 20,000 - 40,000.

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