Job Description

POSITION: Overnight On-Call Youth Advocate

REPORTS TO: Assistant Director of Programs for Housing Services

STATUS: Part time, non-exempt

COMPENSATION: $15 Hourly Wage

BENEFITS: Employee Assistance Program; Paid Sick Time

LOCATION: Short-Term Transitional Emergency Program (STEP)

JOB SUMMARY:

The Overnight On-Call Youth Advocate is responsible for supporting the implementation of daily programming within the housing continuum. The Overnight On-Call Youth Advocate would support implementation of structured group programming, crisis intervention, and employment/academic readiness services. Low-barrier services are designed to reach disconnected LGBTQ+ transitional aged youth (18-24 years old) as the program is rooted in community building, trauma-informed care and harm reduction models. All program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges.

The Overnight On-Call Youth Advocate reports to the Assistant Director of Programs for Housing Services and works in partnership with other programming staff and community members of diverse backgrounds. This is a part-time, non-exempt, grant-funded position. On-Call Housing Advocates will be expected to provide their availability upon hire. Overnight On-Call Youth Advocates will be expected to work open shifts, as requested by the Assistant Director for Housing Services, as it aligns with their stated availability.

ESSENTIAL FUNCTIONS:

• Ensure that community agreements and policies related to the housing program and provision of services are followed, with client safety at the forefront.
• Support residents who have crisis intervention or behavioral issues and navigate internal or external resources for support.
• Motivate participants to implement the established plan and provide problem-solving assistance for participant inquiries.
• Collect required program data; ensure program materials and supplies are adequate for program needs, and that the shelter is well maintained.
• Support group activities for residents including one or more of the following: activities, workshops, special events, and skill building sessions.
• Actively participate as a member of the program team, including provision of back up for other program staff as needed.
• Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or experiencing homelessness, unemployed and underemployed people, low-income people, etc.)
• Exhibits continuous accountability, transparency, compassion, and humility.
• Other duties as assigned.

QUALIFICATIONS AND EXPERIENCE:

• Must be at least 21 years of age.
• Passion for the Center’s mission and work to create a region where LGBTQ people thrive and a commitment to follow all policies and procedures of the organization.
• Experience working with LGBTQ+ and homeless youth populations and a familiarity with issues of particular relevanceto intersectional identities within the LGBTQ+ community; lived experience is a plus.
• Understanding of HarmReduction framework and the Trauma Informed Service Models and how they apply to client-centered approach.
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, varying degrees of fluency in English, immigration status, and physical abilities in an empathetic and empowering way.
• Working knowledge and relationships with community resources as they relate to crime victim services, homelessness, and youth.
• Ability to anticipate and address crises, resolve conflict effectively, and maintain appropriate boundaries and confidentiality while working independently and in collaboration with a team.
• Excellent interpersonal, verbal, and written communication skills.
• Must be able to work in a culturally diverse and fast paced environment.

REQURIEMENTS:

• Bachelor’s Degree preferred.
• Must receive and pass the CPR/First Aid certification within the first three months of employment.
• Bilingual fluency in English and one or more other languages is preferred.
• Proficient working knowledge of Microsoft Office 365 including Outlook, Word, Excel, PowerPoint, OneDrive, Slack and client services databases, and social media tools.
• Access to reliable transportation or reliable automobile transportation with a valid driver’s license and proof of insurance is required. This position may on occasion be required to drive rented vehicles.
• The person in this position may be required to sit or stand for extended periods, maneuver tight storage space, move objects up to 25 pounds, ascend/descend stairs, operate computers, copiers, and other office equipment, open and close filing cabinets and boxes, observe visitors, and communicate messages and tone via telephone
• Results of criminalhistory background check must be satisfactory. Offers of employment may be contingent results.
• Employees must be legally permitted to work in the United States.
• The Sacramento LGBT Community Center is a drug free workplace, employees may be subject to a drug test.
• Complete 8 hours of training before filling in open shifts.
• Provide a month’s worth of general availability.
• Able to fill in shifts when requested as it aligns with stated availability. Minimum of 2 hours’ notice prior to being requested to fill an open shift is provided; acknowledging allowance of three consecutive shift refusals before being terminated from employment.

How to Apply

Job Categories: Equal Opportunities. Job Types: Part-Time. Job Tags: Housing, non-profit, on-call, and youth services. Salaries: Less than 20,000.

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