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2 Apr 2024
Full-Time Office Specialist, Student Success
Job Description
In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida’s public system of 28 state and community colleges, NWFSC offers bachelor’s degree programs, associate degrees, and certificates.
Salary: $31,884-$44,519
Job Description:
The Office Specialist, Student Success is directly accountable to the Senior Vice President for the following duties and responsibilities. The individual filling this position is expected to play a positive role in helping the College change as necessary to effectively carryout its mission.
- Provide clerical and administrative support to the Senior Vice President and Student Success Division.
- Promote a positive image on behalf of the College by greeting and receiving visitors, students, and colleagues. Respond appropriately to inquiries from diverse College stakeholders based on an effective assessment of need and urgency.
- Approximately 15-20 hours per week, act as a greeter and front desk customer service professional for Raider Central.
- Work with financial aid to process financial aid forms and documents and manage the Federal Work Study program.
- Draft meeting minutes.
- Coordinate meetings to include set-up, location, and time.
- Maintain appointment calendar for the Senior Vice President.
- Prepare and proof official correspondence, memoranda, minutes, presentations, charts, and other documents, ensuring completeness and accuracy.
- Handle outgoing and incoming mail and distribute as needed.
- Monitor and maintain budgets for the Student Success Division in accordance with college policies and procedures, including the preparation and tracking of purchase requisitions and blanket purchases orders.
- Maintain and order office supplies; ensure appropriate supplies are on-hand for copy machines.
- Make travel arrangements, prepare necessary paperwork, and process all related transactions.
- Answer routine questions related to Student Success policies and procedures.
- Safeguard confidentiality and exercise discretion in the communication of information to include administrative records, files, and other confidential items.
- Assist with special projects, as needed.
- Perform other duties as assigned.
- As a part of the college’s risk management tool annual mandatory compliance training is required.
Benefits
- College paid health insurance for employee, dependent coverage at employee’s expense
- College paid basic life insurance for employee, additional coverage for employee and/or dependents at employee’s expense
- College paid retirement with 3% employee contribution to the Florida Retirement System (FRS)
- Optional dental and vision insurance at employee’s expense
- Sick and Annual (Vacation) Leave accrual
- Time off for designated holidays, winter break, and spring break
- 36-hour work week
- Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events
Requirements:
- High School Diploma or equivalent with 2-4 years work experience, Associate degree with 1-4 years work experience or Bachelor’s degree plus 1 year work experience required.
- Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
- Excellent customer service skills.
- Demonstrated excellence in written and oral communication.
- Strong interpersonal and organizational skills.
How to Apply
All sections of the application must be completed. Please provide a complete application package that includes all of the following:- NWFSC Application.
- Resume.
- A cover letter explaining why you consider yourself qualified for this position.
- Copies of unofficial transcripts.
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