Job Description

Office Specialist 2

Monthly Salary Range: $2,823 – $4,073

Are you in search of a data entry role within a fast-paced setting? Can you visualize yourself providing excellent customer service in an advanced laboratory environment?   

The Oregon State Public Health Laboratory, situated in Hillsboro, Oregon, is actively searching for two dedicated Office Specialists (Office Specialist 2) to provide critical functions within our Newborn Bloodspot Screening (NBS) Program.

The Oregon State Public Health Laboratory has been actively protecting the public’s health since 1903 by supporting state and local infectious disease control efforts, preventing metabolic disorders detectable at birth, and assuring the quality of testing in clinical and environmental laboratories. Click here to learn more!

What you will do:

In this role, you will support various technical, regulatory, and administrative sections of the Oregon State Public Health Laboratory (OHSPL). Your responsibilities include performing accurate data entry for all specimen bloodspot cards received, performing quality assurance, coordinating mailing test results, managing multiple phone lines, retrieving, and relaying telephone messages, utilizing the paging system, greeting visitors while extending friendly and professional customer service, providing information and explanations to telephone and in-person customers. In addition, you’ll utilize your professional oral and written communication skills while gathering and exchanging information and relaying messages. You’ll use a computer to enter, update, correct, and retrieve data, and you will operate office equipment such as photocopiers, printers, fax machines, and answering machines.

We are recruiting for two full-time, permanent, classified positions represented by a union. This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.

What’s in it for you?
Join our team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

• We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with minimal out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
• Paid Leave Days:
  • 11 paid holidays each year.
  • 3 additional paid personal business days each year.
  • 8 hours of paid sick leave accrued each month.
  • Progressive vacation leave accrual starts at 8 hours each month with increases every 5 years.
• Pension and Retirement plans
• Public Service Loan Forgiveness (PSLF)
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Continuous growth and development opportunities.
• Click here to learn more about State of Oregon benefits.

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs, and
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.

Minimum Requirements:

Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;

OR, an Associate’s degree;

OR, an equivalent combination of education and experience.

Desired Attributes:

• Experience in data entry, with a minimum typing speed of 65 wpm.
• Experience in providing excellent customer service and problem-solving.
• Experience reviewing and approving applications or documents for completeness.
• Experience working in a fast-paced environment and under tight deadlines.
• Knowledge of policies and procedures related to processing and state government.
• Proficient with office computer technology; using, troubleshooting, and fixing problems.
• Experience making sound decisions backed by laws, policies, and procedures.
• Experience communicating clear and consistent information verbally and in writing to partners, staff, and people with different skill levels and expertise.
• Experience using Microsoft Word, Excel, and Outlook.
• Ability to think critically about processes for ensuring workforce development and identify barriers to equitable access to development.
• Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.

Working Conditions:

The work of this role will be performed at the Oregon State Public Health Laboratory, located at 7202 NE Evergreen Parkway, Hillsboro, OR 97124.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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