Full-Time Middle Office Client Implementation Program Manager
Job Description
Leads and provides direction and guidance for a wide array of activities associated with program and project management to ensure that projects are completed on time, within budget and to internal client specifications. Manages and oversees the end-to-end project management activities such as project reporting, project planning, issue/risk identification and tracking, scope management, estimation, internal client management, relationship management and other project documentation preparation for projects of high complexity. Directs and controls all work performed. Reports and escalates progress/issues to Sr. management, as needed. Develops detailed project plans and schedules projects, including goals, risks and resource allocation. Monitors project results for significant deviations. Manages vendor and client relations to ensure that service expectations are developed and met. Maintains regular contact with clients and coordinates and reports on project progress and accomplishments. May provide input for (project) team member performance appraisals. May coordinate resources across organizational boundaries. Serves as a liaison between clients and internal groups to ensure delivery of projects on time, within budget, and to specification. Manages communication with business leaders at a detailed functional level and discusses/resolves issues. Manages client expectations and ensures project delivery. Contributes to the achievement of function objectives.
Key Required Skills:
- Program and Project Management experience – not just “talk” but roll up their sleeves in a hands on capacity
- Subject matter knowledge and/or understanding of Middle Office, Asset Management, and Operations would be a huge plus
- Assertive, able to push back in a professional manner, challenge ideas/solutions
- Effective communication skills are critical – written, verbal, presentation (includes preparation and presentation of Executive level Steering Committee decks, publishing key meeting notes, etc.)
- Risk/Issue management and ability to escalate in a timely and proactive manner
- Lead internal BNYM cross-functional teams/dynamics – negotiation/influence required to ensure the Program remains on track
- Adherence to BNYM Middle Office implementation lifecycle discipline and production/oversight of key artifacts
- Workign Knowledge of Agile preferred
Qualifications
Bachelors degree or the equivalent combination of education and experience in business management, operations, technology, or related field is required. 10-12 years of total work experience in Project Management preferred. Project Management Professional (PMP) certification and/or Prince2 certification is preferred, but not required. Excellent written and verbal communication skills required with stakeholders at various levels of seniority.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
How to Apply
APPLY LINK: https://jobs.bnymellon.com/jobs/2111485?lang=en-us369 total views, 0 today