Full-Time Mental Health Guide
Job Description
About Flourish
Would you like to join a highly motivated team on a mission to dramatically improve the lives of teens struggling with early indicators of serious mental health concerns? 1 in 25 adolescents and young adults will be diagnosed with psychosis-related disorders, mood disorders, major depressive disorders and other related conditions every year. The majority of these families struggle for decades to find stability and a pathway forward that minimizes suffering. Yet, for 5% of these families, the journey is very different- an outcome of stability and lasting recovery. Why? Contrary to popular belief, it is not due to the genetic lottery – it is because they have access to care that works.
Flourish is here because it isn’t just our story, but one that affects millions of families; and probably somebody you know too. It is crystal clear that the suffering often associated with serious mental illness is preventable. We are here to ensure that everybody gets the same access we have.
About the Role
Are you eager to work with underserved populations that do not traditionally have access to world-class care? Then you may have stumbled upon the right role for you!
We are looking for a full time Guide to support our members and their families. Our members are young adults living with serious mental illness, and could use mentorship and companionship as they receive treatment from a multi-disciplinary team of clinicians. You will be the front-line relationship with the member, and connect them with the clinical team when appropriate. You will be providing non-clinical, virtual support. We see Guides as vital to the team’s success, and are building this role to be a sustainable, long-term career.
The Right Person
The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions and their families. If that resonates, we encourage you to apply, whether you check all the boxes or not. We’re focused on cultivating a community of people who can grow with us, and you might be the person we’re looking for, even if you don’t realize it yet. Notably, we encourage those with lived experience, and members of traditionally underrepresented communities to apply, including people of color, LGBTQ-identifying people, veterans, and differently abled individuals.
In your application, please feel free to note which pronouns you use (optional). If you need reasonable adjustments at any point in the application or interview process, please let us know.
What We Really Care About
- Highly relational individual with strong interpersonal skills; demonstrated ability to build and maintain trusted relationships with people of varying backgrounds and lived experiences from a position of non-judgment
- Strong commitment to working from a position of humility, respecting the member/families as the expert in their own lives
- Resourceful individual who can think quickly on their feet and is comfortable learning on the go/alongside doing
- Experience working in an unstructured environment; comfort navigating ambiguity and the unknown
- Self-awareness and the ability to discern how one’s own lived experiences can impact sustainability in this work; demonstrated commitment to self-care and access to/willingness to access a community of support and/or resources that promotes longevity in the role
- Commitment to a stance of continued learning
- Willingness to give and receive feedback; we believe compassionate and direct feedback builds team trust and promotes a high quality of service
- Comfort with technology; willingness to learn to use technical tools as part of the company’s internal communications and operations processes
Some of the Responsibilities
- Establish and maintain trusted relationships with Flourish Health members/families utilizing a member centered, strengths-based, and trauma-responsive approach
- Be a steadfast, caring, and non-judgmental presence, walking alongside members/families as they live with a serious mental health condition while navigating everyday life challenges
- Co-develop and support adherence to individualized care/engagement plans that support each members self-identified needs and goals
- Utilize app-based messaging and phone calls as primary means of engagement to meet member needs
- Be an active participant in a multidisciplinary team of clinicians, doctors, and advocates supporting each member and family
- Act as a conduit to a member’s full care team; proactively identify needs for additional support and/or resources, and facilitate connection to the appropriate care team provider
How to Apply
How to Get Involved
If this resonates with you, and you want to join a highly driven, mission-oriented team that enjoys working hard, has fun together, and embraces quirkiness, contact us at brittany@flourish.health and be sure to include a resume, why you are interested in this position, why you want to be a part of solving this problem, and a picture of your favorite dog or cat breed (bonus points if it’s yours!). Job Type: Full-time Salary: $40,000-$60,000 Benefits:- 100% company-funded health, vision, and dental insurance to take care of you and your dependents. That means no monthly premiums coming out of your paycheck.
- Unlimited paid time off…that we actually encourage you to take, we promise.
- 401(k) to help you plan for the future
- A robust and structured support system to facilitate your growth and well-being, including training, continuing education, and individual and group supervision
- A flexible work environment centered on trust, autonomy, and support
- Remote-inclusive team — whether you work from Virginia or Minnesota, you’re 100% part of the team.
- Autonomous work culture. We don’t have to see a green dot on Slack to trust that you’re doing your job.
- Flexible working environment — if you want to exercise at three PM, go for it.
- Guides will have member-facing time as well as protected non-member facing time for continued learning, collaboration with the care team, and other administrative tasks.
- This position is open to individuals with Associate’s, Bachelor’s or Master’s degrees. Alternative education pathways or equivalent experience, skills or competencies will be given equal consideration.
- Bonus points (and we truly mean bonus, don’t let this deter you from applying) if you have demonstrated experience or interest working with:
- people with serious mental illness
- adolescents, young adults, and/or families
- underserved communities with complex family situations
- Flourish Health is a remote-first company, with employees across the United States.
- This position must be based in Virginia, preferred location is Richmond. Guides will carry out the majority of their work virtually, but will also complete some in-home visits.
174 total views, 0 today