Job Description

Girl Scouts of Utah is hiring a full-time Membership Support Specialist.

Do you want to be a part of an organization that makes a difference in the lives of others? Are you highly organized, able to handle pressure, and meet deadlines? Do you have proficient written and communication skills? Are you able to work with diverse people?

If you answered yes to these questions, we want to hear from you.

ABOUT GIRL SCOUTS OF UTAH (GSU)

GSU’s mission is to build girls of courage, confidence, and character, who make the world a better place. The Girl Scout leadership activities are organized around 3 keys of leadership: Discover, Connect, and Take Action, and are based on the values of the Girl Scout Promise and Law.

GSU offers competitive wages, excellent medical, dental, vision, life, and supplemental insurance, along with a 401(k) with up to a 4% match that is vested immediately. GSU also offers generous paid time off which includes 13 holidays, 15 vacation days, and 12 sick days. In addition, GSU closes the week between Christmas and New Years’ Day with pay.

A DAY IN THE LIFE OF A MEMBERSHIP SUPPORT SPECIALIST

As a Membership Support Specialist, you will be responsible for providing support to key administrative volunteers and troop leadership to ensure the effective delivery of the Girl Scout Leadership Experience resulting in maximum member and volunteer retention. In conjunction with Recruitment, MSS’ help develop and execute effective recruiting strategies designed to contribute to overall service unit and council health. Some of the essential functions of the job include:

• Provide excellent customer service and support resulting in maximum retention of members
• Support volunteers through established touchpoints and conflict resolution procedures
• Attend volunteer led meetings and planned activities
• Actively work to develop recruitment of key administrative volunteers
• Coordinate opportunities for raising awareness of and participation in Girl Scouts to the greater community
• Ensure Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to all members of the council and the community
• Maintain compliance with GSU and GSUSA policies as well as federal and state regulations while ensuring that the organizational goals are met
• Serve as a Girl Scout policy and procedures expert to advise and consult with volunteers
• Model behavior consistent with the Mission and purpose of Girl Scouting
• Maintain reporting documents as requested
• Perform other duties as required or assigned

REQUIREMENTS FOR MEMBERSHIP SUPPORT SPECIALIST

• Willingness to subscribe to the Girl Scout mission and movement
• Associates degree or 1-3 years’ experience in volunteer/employee management
• Highly organized, ability to multitask, handle pressure, and meet deadlines
• Proficient written and communications skills
• Ability to work some evenings and weekends is required
• Ability to work independently with minimal oversight, take initiative, and be self-managed
• Effectively manage multiple projects with conflicting priorities while meeting deadlines is essential
• Experience and sensitivity in working with diverse people and volunteers
• Technical computer skills in but not limited to: Microsoft Office Suite, customer management systems (Salesforce experience preferred), and social media
• Have daily access to dependable transportation, valid driver’s license, compliance with the council’s policy of automobile insurance limits, and a driving record that meets the requirements for coverage of the council’s business auto insurance carrier.
• Attend meetings and/or trainings at the Salt Lake Council Resource Center
• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit and/or stand for long periods and operate office equipment. The employee must be able to routinely lift 15+ pounds without assistance.

Our Commitment to Diversity, Equity, Inclusion, and Racial Justice

Girl Scouts of Utah embraces a pluralistic movement committed to understanding our similarities and differences, building relationships, and promoting a dialogue of acceptance and respect. We believe we are stronger when we include diverse perspectives, experiences, and approaches.

Statistically women, specifically women of color, only apply for jobs for which they meet all qualifications. In an effort to increase diversity and equity in our hiring process, we encourage you to apply even if you don’t meet all posted requirements.

How to Apply

Job Types: Full-Time. Salaries: 40,000 - 60,000.

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