Full-Time Member Engagement Coordinator
Job Description
Medical Group Management Association (MGMA) is excited to share an opportunity to join our innovative and customer-focused community.
About the Role: Member Engagement Coordinator
The Member Engagement Coordinator is responsible for driving communication and engagement in the Medical Group Management Association’s (MGMA’s) robust online member community, facilitating the growth and continuous improvement of the Association’s volunteer program as well as supporting project coordination and administration for the Association’s state affiliate organizations.
- Serves as the point person for the Association’s online member community, including the volunteer portal, supporting the development of strategic plans to continuously grow engagement in the member community.
- Coordinate updates to the member community platform with internal staff and assists in troubleshooting technical issues.
- Serve as liaison with service and technical staff of the member community platform company.
- Review posts from members and tracks violations to Association policy as appropriate.
- Track and reports on engagement metrics across communities.
- Serve as key volunteer staff liaison, coordinating volunteer opportunities throughout the Association, including recruitment, tracking and recognition.
- Works closely with staff to utilize the volunteer portal and ensure accuracy.
- Increase volunteer satisfaction while maintaining the value to the Association.
- Facilitate the annual volunteer recognition program.
- Serve as key contact for the Association’s state affiliate staff and board members, maintaining state benefits program and processes including calendaring, data share, and affiliation agreements.
- Develops regular reporting and newsletters for state affiliates and staff.
- Coordinates the annual state matrix questions, responses, and reporting.
- Supports annual state leaders conference.
- Provides key operations for states’ recognition programs
- Maintains states’ exhibit materials, article reprints and speaker request processes.
- Maintains online information on state MGMA affiliates.
- Conducts regular state staff telephone calls and new state staff orientation calls.
- Completes special projects and coordinates workflow as assigned by the Senior Manager, Membership Engagement.
- Other duties as required and necessary to ensure the success of the organization.
Hourly Range: $23.00 – $28.00
(Pay is in line with market, equity, and candidate education/experience)
Location: Englewood, Colorado
About You:
- An Associate degree in Business Administration, Communications, Health Care, or a related field is required.
- A Bachelor’s degree in Business Administration, Communications, Marketing, or related field is preferred.
- Two (2) or more years of experience coordinating and managing multiple projects in related field is required.
- Experience in association management and/or healthcare is preferred.
- Experience with basic data analysis and reporting is preferred.
Who We Are:
MGMA is a Colorado based non-profit association for professionals who lead medical practices. Since our establishment in 1926, MGMA empowers medical group practices to innovate and create meaningful change in healthcare by providing data, resources, and advocacy.
With our headquarters located in Englewood, Colorado and a satellite office Washington D.C., MGMA’s membership is made up of over 55,000 medical practice administrators, executives, and leaders, representing more than 12,500 organizations of all sizes, types, structures and specialties.
Perks of Working with us:
- Medical, Dental, Vision & Life Insurance Benefits
- 401k Matching Program
- 3 Weeks of PTO and 8 hours Paid Volunteer time
- Paid Parental Leave
- Wellness & Social Programs
- Professional Development Opportunities & Tuition Assistance
- Teleworking Options Available
Check out a full list of our employee benefits and perks. View all MGMA’s open career opportunities here: https://www.mgma.com/about/careers.
How to Apply
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