Job Description

Marketplace Outreach and Education Coordinator (Program Analyst 2)

Application Deadline: 07/06/2023

Salary Range: $4,693 – $7,180

The Oregon Health Authority has a fantastic opportunity for an experienced Outreach and Education Coordinator to join an excellent team. This is a full-time, permanent position with the Division of Health Policy & Analytics. This is a classified role, represented by SEIU, within the Oregon Health Insurance Marketplace Team. This position will support outreach and education in Portland and surrounding areas, with a focus in Columbia, Multnomah, and Washington Counties.

What you will do!

The Outreach and Education Coordinator will use their diverse and comprehensive insurance knowledge to analyze and resolve issues as they pertain to individual members of the insurance buying public and provides education and information to enable them to protect their rights. This position gathers facts, assesses the problem, and proposes a resolution. The coordinator will work within an assigned region to identify gaps regarding populations that are underserved and are experiencing health inequities. Outreach will include working with existing community engagement efforts and organizations aimed to ensure that systemically marginalized communities are given quality information to make an informed decision about health coverage options.

The Outreach and Education Coordinator is also responsible for providing training and support to Community Partners and Agents around the state who wish to assist in reaching out to and enrolling Oregonians into Oregon Marketplace health insurance. These partners include Grantees, Agents, Application Assisters, volunteer community organizations, medical providers, and other stakeholders.

Please click the link to view the position description -> Outreach Education Coordinator Position Description

What’s in it for you?

We offer a workplace that balances productivity with enjoyment; promotes an atmosphere of mutual respect, dedication, and enthusiasm; and is dedicated to OHA’s strategic goal of eliminating health inequities by 2030. You will collaborate with a team of bright individuals to work with and learn from, in a workplace that fosters fairness, equity and inclusion. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans, and opportunities to work from your home office or various OHA locations. If you’re driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.

What we are looking for:

A bachelor’s degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years’ experience coordinating or administering a program.

OR

Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.

Requested Attributes:

• This position involves weekly in-person outreach. Preference will be given to candidates who live in the following counties in Oregon: Columbia, Multnomah and Washington.
• This position requires a satisfactory driving record check.
• The ability to communicate fluently in Russian, or Spanish, is preferred.
• Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
• Diverse knowledge of insurance laws and regulations.
• Experience in training, presenting, and proving outreach to communities.
• Exercise tact and diplomacy to gain cooperation of others. Must demonstrate firmness and impartiality in controversial and/or strained circumstances.
• Knowledgeable about Oregon Health Insurance Marketplace products and policy positions.
• Experience in superior problem solving and communication skills and be able to deal with individuals having diverse education and background under stressful conditions.
• Exercise superior common sense and good judgment in strained circumstances.
• Knowledge strong technical insurance background.
• Have advance ability to develop, recommend, and implement effective plans and objectively evaluate progress.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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