Full-Time Marketing Cloud Specialist (Salesforce)
Job Description
You will be responsible for:
- Joining each and every one of your colleagues in creating an inclusive workspace;
- Designing and architecting scalable, efficient, and high-performing solutions on the Salesforce platform;
- Developing and delivering Salesforce solutions;
- Providing expertise and guidance on best practices for Salesforce configuration, customization, and development;
- Participating in end-to-end implementation planning including issue management, communication and change management to ensure user adoption of the new system;
- Identifying and mitigating technical risks and issues throughout the project lifecycle;
- Training and development of the digital production team on Salesforce best practices;
- Collaborating with stakeholders to understand needs and requirements;
- Working closely with members of the team to ensure timely and accurate delivery of projects;
- Tracking the stage of tech projects and status of completion, in an easily accessible format for leadership; and
- Supporting a team that is building digital user journeys that raise awareness and bring about change for pressing social, environmental, and political issues.
Must-have qualifications:
- 1-3 years of experience as a Salesforce developer, with a strong understanding of the Salesforce platform and its capabilities, specifically with Marketing Cloud;
- Demonstrated proficiency in subject matter expertise and technical systems – including Luminate Online, Engaging Networks, Bonterra, or Salesforce;
- Participation and involvement in any CRM system adoption or migration projects;
- Experience with HTML/CSS and SQL;
- Strong knowledge of Salesforce data model and database concepts;
- Strong interpersonal communication skills to build trust and rapport for effective collaboration; and
- Experience working with Excel or other spreadsheet or data-processing software.
Nice-to-have qualifications:
- Salesforce certifications, such as Salesforce Certified System Architect or Salesforce Certified Application Architect, or Salesforce Certified Integration Architect is highly preferred;
- Working knowledge of JIRA or other task-management systems;
- Experience in email production; and
- Knowledge of nonprofit fundraising.
How to Apply
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