Full-Time Manager, Strategic Client Communication
Job Description
In this pivotal role, you’ll be at the forefront of crafting cutting-edge communications strategies that empower Health Services to surpass their business and communications objectives. Working closely with key stakeholders across the Health portfolio, you’ll spearhead the development of innovative solutions tailored to meet the unique needs of internal clients in Peel Public Health, Paramedics, Peel Long Term Care, and Senior Services Development.
As the Manager, you’ll oversee the client relationship with Health Services and work with senior business leaders, community, government, and industry partners. You’ll exhibit exemplary leadership qualities and guide and mentor a team of skilled communications professionals, ensuring they’re equipped to deliver exceptional internal and external communication services. Your strategic vision will align seamlessly with Peel Region’s overarching goals and service outcomes, driving impactful results.
Drawing upon your expertise in systems thinking and organizational insight, you’ll enhance brand visibility, mitigate risks, lead emergency response and propel alignment between communications objectives and business success. Collaborating with both internal and external partners, you will lead the development of comprehensive communications strategies that facilitate seamless change management initiatives.
Your role will also involve managing operational and capital budgets, ensuring optimal resource allocation for maximum efficiency and effectiveness. By fostering an integrated and holistic approach to communication planning and delivery, you’ll cement our position as leaders in strategic client communications.
Join us in shaping the future of communications excellence – apply now to embark on an exciting journey with limitless possibilities!
What the role requires:
- Post-secondary degree or diploma in Communications, Journalism, Public Relations, Marketing or related discipline
- At least 8 years progressively responsible experience in communications, journalism, public relations, marketing
- Demonstrated success in leading, coaching and developing a successful team
- Strong background in strategic communications planning, reputation management, issues management, and digital content development
- Combination of education and experience may be considered
Skills/Abilities:
- Demonstrated ability to complete long and short-term planning and resource management
- Strong operations management skills
- Thorough understanding & demonstration of change management principles and practices
- Demonstrated ability to drive and manage transformational change
- Sound knowledge of effective multichannel practices
- Excellent and impactful written and verbal communications skills, including skills in writing for the digital environment
- Demonstrated client management experience
- Demonstrated experience in crisis communications and issue management
- Strong analytical, critical thinking and leadership-level relationship building skills
- Sound knowledge of Accessibility for Ontarians with Disabilities Act (AODA) for the purposes of communication materials
- Sound knowledge of how to maintain brand integrity and standards
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Nice to have:
- Strategic Communication Management Professional or Communication Management Professional certification
- Communications experience in a Health field
- Public Sector experience
Perks @ Peel and why you will love working for us:
- Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
- Automatic enrolment into OMERS pension plan
- Accrue Vacation on a monthly basis up to 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources
In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Drive, Brampton or 7120 Hurontario Street, Mississauga worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Interview: Our recruitment process will be completed with video conference technology.
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If this opportunity matches your qualifications and experience, please apply on-line.
How to Apply
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