Job Description

Company Overview

At Jamieson Wellness, we’re dedicated to improving the world’s health and wellness with our portfolio of innovative natural health brands. Established in 1922, Jamieson Vitamins is our heritage brand, available in over 45 countries and recognized as Canada’s #1 consumer health brand. We manufacture and market sports nutrition products and specialty supplements under our Progressive, Precision and Iron Vegan brands, and market products by Smart Solutions, the #1 women’s natural health focused brand in Canada. In 2017, Jamieson Wellness was named one of the top ten most reputable companies in Canada. For more information please visit jamiesonwellness.com.

Overall Responsibilities

Establish and support systems to ensure quality manufacturing of products as defined by Good Manufacturing Practices (GMP). Communicate, educate, and support the quality requirements to all operational departments. Ensure appropriate compliance to all relevant regulatory requirements associated with the manufacturing, testing, packaging, storage and testing of products. Manage all quality functions and personnel related to quality activities.

Specific Key Responsibilities & Duties

• Act as the qualified person (as defined under section C.02.006 of GMP guidelines) in the release of finished product
• Manage the budget for the QA department
• Team oriented approach and strong focus on talent development and performance management within the team.
• Collaborate with external partners to continue to advance our quality systems/methodologies.
• Investigate out of specification trends and implement preventive actions.
• Continually monitor GMP and other regulatory requirements for food products, drug products and natural health products
• Analyze the gap between regulatory GMP requirements and operational systems
• Consult and advise functional departments on establishing systems to eliminate GMP gaps
• Manage all quality functions and personnel related to the manufacturing, testing, packaging, storage and testing of products
• Escalates critical deviations and product quality concerns to senior management in a timely manner
• Ensure timely, effective communication, escalation, and resolution of quality issues
• Manage specifications for testing and releasing of incoming raw materials and outgoing products
• Oversee development of product structures and all quality functions within the manufacturing and inventory software system
• Oversee development and use of Quality Systems tracking database
• Make final decisions on critical non-conformances and rejections and determine product rejection disposition options
• Liaison with all departments and subsidiary companies to support the production, sale, and marketing cycle
• Communicate key quality performance indicators effectively across the organization
• Participate in the handling of customer complaints and responses as it relates to quality
• Manage customer requests for technical information relating to quality
• Provide consultation on quality requirements concerning manufacturing, third party customers, and government
• Manage quality audits and technical tours
• Provide quality input on R&D projects
• Participate in validation planning and execution
• Approve master equipment calibration specifications and review outside contractor calibration reports
• Coordinate annual plant wide GMP and new hire GMP training
• Manage technical protocols and reports as they pertain to quality
• Working in compliance with the company’s Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
• Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. facilities
• Other duties and projects as required

Knowledge, Skills & Abilities Requirements

• Bachelor’s Degree in a Science related field from an accredited post-secondary institution
• Minimum five (5) years practical quality department experience in a pharmaceutical, nutritional, food, or health products manufacturing environment
• Comprehensive knowledge of manufacturing operations and GMP

• Proven track record of being a solutions-based thinker with a history of implementing creative solutions in a fast-paced environment.
• Experience in a manufacturing environment an asset

• Knowledge of pharmaceutical, food and natural health product regulations
• Superior communication and management skills
• Commitment to continuous professional development
• Self-starter and critical thinker
• Excellent leadership skills, problem solving skills and decision-making skills
• Proficient with computers
• Experience with manufacturing and inventory management software, LIMS software systems, and other QA tracking database systems an asset
• Team oriented focus and coaching management style an asset
• High work ethic standards a must

Our Values

ACCOUNTABILITY

• We take personal ownership and pride in everything we do
• We demonstrate a bias for action
• We challenge the status quo constantly seeking to improve
• We eliminate barriers and bias to empower others to achieve our goals
• We are accountable to build and promote environments free of bias in regard to race, gender, sexual orientation, and all other types of discrimination

TEAMWORK

• We constructively challenge ourselves and others to achieve desired outcomes
• We demonstrate mutual respect, inspire trust and promote equality with colleagues and partners alike
• We collaborate toward common vision and objectives across all persons, levels, functions and locations as one company
• We recognize, celebrate and value each other’s differences, styles and contributions as one of our greatest strength
• We lead with a passion for winning together

ENTREPRENEURSHIP

• We are empowered to pursue opportunities that will have great impact
• Our curiosity drives us to find better ways to accoumplish our goals
• We are agile, embrace change and persevere through adversity
• We demonstrate initiative and take calculated risks together

INTEGRITY

• We do what is right even when it’s not easy
• We demonstrate humility in everything we do
• We courageously stand up and support our diverse heritages, traditions, experiences, beliefs and styles
• We allow ourselves to be vulnerable, admit mistakes, learn from them and move forward

TRANSPARENCY

• We respectfully communicate honestly and directly in a timely manner
• We proactively seek diversity of ideas and provide real feedback in the interest of improvement and development
• We constructively share and respect each other’s opinions and ideas to enable sound decision-making at all levels
• We encourage differing point of views and productive debate to develop the best solutions

EXTERNAL FOCUS

• We focus our efforts with the community, consumer and customer in mind
• We continually seek opportunities through insights that affect our business, customers, consumers, government, environment, technology, competition and suppliers
• We foster positive collaboration with external partners that promote diverse and inclusive environments

 Jamieson Laboratories Ltd. is an Equal Opportunity Employer and welcomes and encourages

applications from all interested and qualified candidates. In accordance with the Accessibility for

Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Jamieson Laboratories Ltd. will

provide accommodations throughout the recruitment, selection and/or assessment process to

applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment

process, please inform Jamieson Laboratories Ltd. Human Resources staff of the nature of any

accommodation(s) that you may require in respect of any materials or processes used to ensure your

equal participation

How to Apply

Job Types: Full-Time. Salaries: Not Disclosed.

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