Job Description

Job Title : LOA Coordinator

*3 month contract*

About The Job
This job is a member of the Attendance Management Delivery team within the People/HR Division. This position will assist the AM team in analyzing reported Family Medical Leave Administration (FMLA) and MLOA requests; to make determinations based on state and federal regulations; and to ensure that on-going claims management meets company service standards and industry best practices.

Specifically, you’ll do the following:
• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations; acts as technical advisor/resource for the team.
• Provides information to claimants regarding claims application and processing.
• Manages claims ensuring compliance with FMLA guidelines.
• Directs and monitors workflow and workload assignments for the team.
• Refers cases to supervisor and management as appropriate; acts as backup to FMLA supervisor as needed.
• Maintains professional client relationships.
• Conducts diary reviews of claims as directed by management.
• Assists supervisor in identifying training needs and in developing training programs to increase proficiencies within the team; trains and coaches colleagues as appropriate.
• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

Qualifications

Required Qualifications

• High School diploma/GED required- Bachelor’s degree from an accredited college or university preferred.
• Knowledge of state and federal FMLA regulations and medical claims management
• Experience directly reviewing/adjudicating FMLA cases
• Excellent oral and written communication, including presentation skills
• Previous experience with state leaves, lost time data, policy administration or attendance
• Proficient or Expert knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Ability to work effectively both independently and with a team
• Strong attention to detail and exceptional organizational skills
• Demonstrates excellent problem solving and analytical skills
• Self-motivated, with time management and prioritizing skills
• Excellent analytical and interpretive skills
• Excellent interpersonal skills
• Ability to meet or exceed performance expectations
Reliable and able to work in our Skyview Campus

Preferred Qualifications

• Familiar with timekeeping systems and payroll cycles
• Medical Experience
• Bachelor’s degree in relevant field or equivalent experience/training
• Experience managing multiple projects simultaneously
• Ability to perform in a fast paced environment, handle multiple tasks simultaneously and functions as an integral part of a team
• Strong attention to detail and exceptional organizational skills
• Ability to maintain a professional appearance and attitude
• Ability to have a customer service focused mindset
• Ability to effectively communicate both verbally and written with all levels within the organization

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join ***. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, *** is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

How to Apply

Job Types: Temporary. Job Tags: Fort Worth.

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