Job Description

OVERVIEW

The Multnomah County Department of Community Justice (DCJ) is seeking a Senior Manager for the Juvenile Services Division (JSD). This Senior Manager provides administration, oversight, planning and evaluation of JSD’s 64-bed regional detention facility and 16-bed Behavior Rehabilitation Services (BRS) Assessment & Evaluation (A&E) residential program. This advanced level, professional position reports directly to the JSD Director and is responsible for ensuring the safe and secure operation of Detention and the A&E Program, including strict adherence to laws, regulations and best practices.

In this role, you will plan, organize, manage, and administer operations of the juvenile detention facility and the Assessment & Evaluation (A&E) residential program.  You will develop and implement programming and strategic planning; implement and assist in the development of policies, procedures, and business practices; evaluate goals, objectives, priorities, and activities to improve performance and outcomes for youth and staff; recommend and establish administrative controls and improvements to ensure safety and security; develop procedures to implement new and/or changing regulatory requirements; serve as a member of the DCJ Senior Leadership Team and the JSD Juvenile Leadership Team, and as the leader of the Detention Leadership Team.

You will direct and approve through subordinate managers the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse workforce by serving as a resource, providing direction, guidance, and leadership to staff and subordinate managers; advising subordinate managers on complex and sensitive concerns and issues; responding to and resolving confidential and sensitive inquiries; investigating complaints and recommending corrective actions as necessary; and selecting, directing, and managing the work of consultants.

You will analyze and review federal, state and local laws, regulations, policies, and procedures in order to ensure compliance with Oregon Detention Guidelines, applicable Oregon Revised Statutes (ORS), and Behavior Rehabilitation Services (BRS) Oregon Administrative Rules (OAR); serve as the Prison Rape Elimination Act (PREA) Facility Manager; conduct analysis on best practices and trends, and formulate and implement recommendations; develop, implement, and maintain quality management and change management plans and systems to ensure compliance and achieve expected outcomes.

You will develop, administer and monitor a budget of over $10 million; approve expenditures with strict adherence to County finance rules; develop justifications and make budgetary recommendations to the DCJ Executive Team; participate in forecasting additional funding requirements for staffing and resources; identify, obtain, and manage funding from grants, contracts and other funding streams; participate in the interpretation, negotiation, management, and enforcement of contracts; and coordinate the finalization of budgets to ensure the timely submission of the department budget.

Additionally, you will negotiate, problem solve, and collaborate closely with contractors and other partner organizations including the Oregon Youth Authority, Oregon Department of Human Services – Child Welfare, Multnomah County District Attorney’s Office, State Court System, Multnomah Education Service District, Multnomah County Health Department, Annie E. Casey Foundation, other County departments and County Juvenile Departments, local law enforcement and state agencies.

You will also represent the county to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach; and act as representative on internal and external committees, interagency task forces, special projects, and other community outreach activities.

JSD Senior Managers are responsible for a team of 5-7 subordinate managers who oversee employees who work in Detention and Residential Services or Court and Community Supervision Services. JSD Senior Managers serve as members of the DCJ Senior Leadership Team and the JSD Juvenile Leadership Team. This Senior Manager leads the Detention Leadership Team.

The Department of Community Justice is looking for a Senior Manager/Leader who can demonstrate expertise in the following areas:

Leadership and Direction: You provide a sense of direction through a clear vision to create change in the juvenile justice system that serves the interests of multiple stakeholders including the public, justice-involved youth and their families, victims, community groups, employees, other agencies and the judiciary using evidence based practices. You bring your leadership, operational oversight and advocacy experience to the daily operations and administrative functions of the assigned division.

Networking and Collaboration: You serve on the department’s Senior Leadership Team as a principal advisor and participant in decision making processes where budget and operational direction are made that impact the entire department. You represent DCJ as well as the County, to the public, other juvenile justice professionals and politicians throughout Oregon and the country through collaborative relationships and networking in an effort to identify and incorporate evidence based practices and enhance the continuum of accountability, public safety and service delivery. You also develop relationships with community partners designed to improve outcomes for youth under DCJ’s supervision.

Quality Assurance, Analysis of Performance Data, Realignment, and Budget Adjustments: You maintain oversight of evidence based practices, state-wide outcome measures and department benchmarks to ensure that the department is deepening efforts in researched based practices. You will review outcome data and benchmarks through a review of management reports, research and evaluation data, results audits, performance appraisals and meetings with managers. You monitor and participate in the development and administration of the division budget, including forecasting of resources needed, expenditures, and recommend mid-year or other adjustments.

Cultural Competency: You value and respect diversity within our staff, our clients, and our community, and take seriously our responsibility to provide culturally specific services in a competent manner.

The successful candidate will possess competency and leadership skills in the following leadership traits:

• Fosters high standards of ethics and integrity.
• Treats others in a fair and ethical manner.
• Expert listener, communicator, and facilitator.
• Deals effectively with pressure.
• Maintains focus and intensity and remains optimistic and persistent.
• Inspires others to succeed.
• Demonstrates stewardship and commitment to public service.

MULTNOMAH COUNTY

Located in northwestern Oregon at the confluence of the Columbia and Willamette Rivers, Multnomah County is at the heart of one of the most livable areas in the United States.

The County offers natural splendor and urban amenities alike: it is home to the scenic wonders of the Columbia River Gorge and the western slopes of picturesque Mt. Hood, and to the urban sophistication of Portland, Oregon’s largest city. The City boasts 10,000 acres of park land in 206 locations (including the largest forested wilderness park within an American city), as well as ballet, symphony, and theater companies. In addition, sports enthusiasts can choose from the NBA Portland Trail Blazers, the Portland Winter Hawks of the Western Hockey League, the Portland Timbers Major League Soccer Team and the Portland Thorns National Women’s Soccer League. The County’s diverse population has grown in recent years to more than 735,000 and the metro area is over 2 million.

MULTNOMAH COUNTY GOVERNMENT

The County is governed by a Board of County Commissioners, consisting of four non-partisan members elected from designated districts, and the Board Chair, who is elected at large. The Chair also provides executive direction as the County’s CEO.

The County provides diverse services to the community, including libraries, road maintenance, social services, health clinics, regulatory health services, supervision and custody of justice-involved youth and adults, criminal prosecution, and law enforcement for unincorporated areas.

WORKFORCE EQUITY

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

DEPARTMENT OF COMMUNITY JUSTICE

Vision ~ Community Safety through Positive Change 

The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department’s commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county’s highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.

The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises over 4,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ’s Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.

More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj.

The Department of Community Justice’s Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download.

SERVING THE PUBLIC, EVEN DURING DISASTERS

Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

NOTE for Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Five (5) years’ experience of progressive responsibility in program leadership and supervision in the field of criminal justice.
• Equivalent to a Bachelor’s Degree with major coursework in criminal justice, social services, or a related field. (Note: A Masters’ degree in criminal justice, social services, or a related field will substitute for one year of experience.)
• Ability to travel to various offices/buildings throughout Multnomah County in a timely manner.
• Must be able to pass a thorough background investigation, including being fingerprinted.

Preferred Qualifications/Transferable Skills*:

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Leadership/supervisory experience in a juvenile detention or juvenile corrections facility.
• Expert knowledge of adolescent development and trauma-informed care.
• Expert knowledge of best practices related to conditions of confinement for juveniles.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION

The Application Packet: Please be sure to provide all the materials below in your application submission:

• Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
• Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
• A Cover Letter: This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• Application materials review to determine the most qualified candidates
• A phone screen, oral exam, supplemental screening or written exam may be used to determine the most qualified candidates
• Consideration of top candidates/Interviews
• JSD Staff Town Hall Meeting
• Background Investigation

ADDITIONAL INFORMATION

Type of Position: This is a salaried position.

Type: Non-Represented

FLSA: Exempt

Schedule: Monday – Friday, 40 hours per week

Location: Juvenile Justice Complex; 1401 NE 68th Ave, Portland OR 97213

Telework (Remote): This position is not eligible for telework.

Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:

• Health insurance (medical, dental, vision).
• Qualify for a defined benefit pension after five years of vesting; we pick up the employee’s share of the retirement contribution (6% of subject wages).
• Generous paid leave (vacation, sick, parental, bereavement, military etc.)
• Life insurance, short-term and long-term disability insurance
• Optional deferred compensation and flexible spending accounts
• Access to a free annual Trimet bus pass
• Access to wellness resources

The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.

Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #management, civil service, corrections, juvenile justice, social service, and trauma informed. Salaries: 100,000 and above.

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