Job Description

Salary Range: 5,315 – $8,049

The Oregon Health Authority has a fantastic opportunity for a ITSM System Developer to join an excellent team and work to advance their IT career.

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.

More information about the Office of Information Services and current job opportunities can be found here

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs,
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision, and core values.

This is a full-time permanent opportunity for anyone to apply. This is a classified position and is represented by a union.

This position falls under the Information Systems 6 Classification.

What you will do!

As an ITSM System Developer you will work on enhancing our I.T. Service Management suite of technologies as a product SME.

A System Developer analyzes, plans, develops, integrates, implements, and coordinates projects and activities that support operations, maintenance, installation, and construction of information systems.

A System Developer is assigned work in terms of program or project objectives, priorities, and timelines. Consults with supervisor to resolve policy questions and problems in coordinating activities with other programs. Typically, work is subject to technical and administrative control in which review is made of program or project accomplishments and adherence to policies, directives, and desired results.

What’s in it for you?

• Medical, vision, and dental benefits
• 11 paid holidays
• 8 hours of vacation per month, eligible to be used after 6 months of service
• 8 hours of sick leave per month, eligible to be used as accrued
• 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
• Pension and retirement programs
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Continuous growth and development opportunities
• Opportunities to serve your community and make an impact through meaningful work
• A healthy work/life balance, including fulltime remote options as well

What we are looking for:

MINIMUM QUALIFICATIONS:
(a) Five (5) years of information systems experience in:
Documented experience and training in various programming languages, established history of working with various APIs, and use of Windows Server stack
OR (b) An Associate’s degree in Computer Science, Information Technology, or related field,
OR completion of a two (2) year accredited vocational training program in information technology or related field;
AND three (3) years of information systems experience in:
Documented experience and training in various programming languages, established history of working with various APIs, and use of Windows Server stack
OR

(c) A Bachelor’s degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in: Documented experience and training in various programming languages, established history of working with various APIs, and use of Windows Server stack.

Working Conditions

Working conditions are those of a general office environment in a close-knit, team-oriented environment.  At times, weekend and evening work will be necessary to meet customer demands and department deadlines.  This position requires the ability to work on multiple tasks simultaneously, sometimes within short time frames.  From time to time, may require long hours with night and weekend work and occasional travel. The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.

Desired Attributes:

At time of hire, the person in this position needs to possess the following skills and experience:

• Experience in structured design, analysis, programming, testing and implementation.
• Experience in and knowledge of theories and principles of Information Systems (IS) technology, Especially I.T. Service Management software (Broadcom, Ivanti, Jira, etc.).
• Excellent oral and written communication skills.
• Ability to learn and adopt new technologies.
• Ability to work directly with diverse end-users and team members.
• Ability to lead and / or mentor other team members including contracted staff.
• Personal computer skills in standard office software such as Microsoft Word, Excel, etc.
• Experience administering COT and web facing applications.
• Knowledge of technological changes and developments in IS.
• Recent experience in structured design, analysis, configuration, and troubleshooting of computer systems.
• Application system program problem analysis and testing.
• Experience with general application system configuration, change management, problem resolution procedures.
• Strong history of programmatic languages and ever-increasing responsibilities with those languages.
• Strong history of DB system support with preference on MS SQL.
• Knowledge and ability to use APIs to support interconnected applications.

Desired Experience:

• Experience supporting development and operations for enterprise solution platforms and applications with the following:
• Database administration
• Server administration
• Broadcom or equivalent Service Desk and ITSM platform experience
• Experience coordinating small projects, or project management training.
• Experience configuring commercial off-the-shelf (COTS) products and adding customized modules to extend the functionality of COTS products.
• Enterprise systems administration coordination, configuration, and change management processes and procedures
• Mature experience in programming in a variety of different languages with preference on PowerShell, JAVA, C#, CSS, SQL
• Mature experience with MS SQL stack and the use of SQL language
• Mature understanding and experience with system APIs and interconnected systems

How to Apply

Job Types: Full-Time. Salaries: Not Disclosed.

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