Full-Time IT Quality Assurance – Entry
Job Description
WSLCB Vision
Safe communities for Washington State
Mission
Promote public safety, public health, and trust through fair administration, education, and enforcement of liquor, cannabis, tobacco and vapor laws
This recruitment is open until filled. First review of applications will be December 06, 2024, please submit an application on or before December 05, 2024. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible.
Who we are
The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.
We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.
Our commitment to DEIB
The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.
The WSLCB Information Technology Services Division is announcing an exciting opportunity for IT Quality Assurance – Entry at Olympia, WA. This position reports to the Software Quality Assurance Supervisor in the WSLCB’s Information Technology Services Division (ITSD).
The position serves and complements the WSLCB’s mission and goals by supporting the quality assurance testing function for WSLCB’s regulatory, tax-collection and tax distribution information systems. This position utilizes general knowledge of software quality assurance testing standards and best practices to plan, design and execute tests for small to moderately complex system modifications, enhancements, upgrades, and solution replacements.
If you have an interest in working with cross-agency, cross-divisional, and cross-disciplinary teams to ensure that information systems and technology solutions meet business requirements and technical design specifications with a focus on process improvement, we encourage you to apply to be a part of the WLSCB team!
WSLCB provides a modern work environment and excellent benefits including:
- A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
- Paid Vacation, Leave, and Holidays
- Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis – all or a portion of the tuition/fees may be waived for state employees)
- Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
- Training and career development programs (including online courses and LinkedIn Learning)
- A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
- Employee Assistance Program – confidential program created to promote the health, safety and well-being of public service employees
- Generous wellness program (we offer reimbursements for certain fitness related activities)
- Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
- Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
- Free parking
Duties
Some of the duties you will perform are:
- Analyze requirements and technical specifications to determine and define testing scope. Develop well-structured test plans in accordance with operational standards, seeking feedback from peers whenever possible. Modify test plans when necessary.
- Develop test schedules to reflect individual tasks, task order of operations, and task dependencies.
- Develop test cases in accordance with defined acceptance criteria to verify and/or validate basic flows and exception flows. Establish and maintain test case traceability to user stories, ensuring full test scope coverage.
- Develop test data, including the use of simple SQL commands and queries to validate data integrity and compare data results.
- Track, monitor and report defect status through to resolution in accordance with operational standards. Re-execute tests for all failed test cases until passing results are achieved.
- Review requirements, specifications, and technical design documents to ensure they are correct, complete, and consistent and use this knowledge to determine defect validity.
- Discuss defect costs, risks and benefits and come to agreement on whether the defect should be fixed immediately or deferred to a future release in collaboration with other business and technical stakeholders.
- Write and execute complex SQL queries using advanced knowledge of SQL with complex joins to retrieve data stored in relational databases to perform and validate data defects.
- Apply lessons learned to continuously improve defect management processes and procedures.
- Work collaboratively with the project/effort manager to break testing workload activities down to the task level and provide reasonable delivery estimates for inclusion in the project/effort schedule. Ensure that testing efforts are appropriately resourced based on scope and level of technical skillset required to achieve testing outcomes.
Qualifications
Required Qualifications:
Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.
Option 1:
An Associate’s degree or above in Computer Science, IT or other closely related field.
AND
One (1) year of experience using digital, physical, or computational technologies for performing IT related activities, executing tasks, and completing processes. This must include demonstratable experience or working-level knowledge and skills in software quality assurance methodologies, tools, and processes.
Option 2:
Three (3) years of technical experience as listed above.
Preferred/Desired Qualifications:
- Demonstrated working-level knowledge and skills in writing clear, concise test scenarios, test cases, scripts, and executing testing.
- Demonstrated knowledge SDLC (Software Development Life Cycle) and Agile development methodology.
- Demonstrated working-level skills related to automated testing as it relates to CI/CD, and to the Software Development Life Cycle.
- Demonstrated working-level knowledge with Azure DevOps and other software test tools.
- Demonstrated solid working-level knowledge and skills in SQL Server Management Studio and Transact-SQL commands and scripting.
- Advanced knowledge of scripting languages like JavaScript, C#, and Python.
- Demonstrated working-level knowledge and skills in performance testing.
- Demonstrated working-level knowledge and skills in accessibility testing.
- Demonstrated working-level skills in testing REST APIs.
How to Apply
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