Temporary IT Officer
Job Description
IT Officer
Rainbow Railroad
Part-time, Temporary
About us
Around the world, 70 countries have anti-homosexuality laws, and many
more have other laws that discriminate on the basis of sexual orientation or
gender identity. In 11 countries, same-sex intimacy can be punishable by death. In too many countries, lesbian, gay, bisexual, trans, queer and intersex (LGBTQI) people are routinely arrested, denied basic human rights, and are being brutally attacked, tortured or even murdered.
Rainbow Railroad was founded in 2006 to provide an additional solution to address the global refugee crisis, to which LGBTQI persons are uniquely vulnerable. Rainbow Railroad’s mission is to help persecuted LGBTQI individuals get to safety as they seek a safe haven from state-enabled harassment and violence. Rainbow Railroad provides support to LGBTQI individuals seeking safety with airfare and financial support that facilitates departure, travel, arrival and referral for settlement. Beyond direct financial assistance, Rainbow Railroad provides information, resources and advice for asylum claimants.
Rainbow Railroad is a registered Canadian charity and a USA 501(c)(3) organization with its headquarters in Toronto, Canada and an office in New York City, USA.
Since 2006, Rainbow Railroad supporters have helped more than 1000 individuals escape to safety and freedom.
THE ROLE
We are seeking a highly-motivated and organized individual to play a vital role on the
Administration Team. Reporting to the head of Administration, this staff member will support our team by maintaining our existing IT and tech infrastructure, assisting with improving cybersecurity practices, and applying improvements as needed. This role will also assist with administrative work when required.
DUTIES AND RESPONSIBILITIES
IT INFRASTRUCTURE MAINTENANCE
- Examine existing platforms and IT systems, conduct analysis to identify and assess
potential solutions. - Install and configure computer hardware (MacBooks and iPads)
- Develop testing schedules and perform system testing.
- Support users through system updates and provide training and user manuals to users of new systems.
- Establish and maintain contact with vendors for support and problem resolution.
CYBERSECURITY PROCESS IMPROVEMENTS
- Performing research on best practices for cybersecurity in nonprofit organizations.
- Developing cybersecurity strategies and management plan.
- Reviewing and reinforcing existing cybersecurity protocols.
- Liaising with outside experts and consultants as needed.
WEBSITE AND SOFTWARE SUPPORT
- Apply updates to the copy of our website in WordPress.
- Account management for Slack, Google Suite, Monday, and other platforms.
- Lead the Google Drive archival and reorganization project.
ADMINISTRATIVE SUPPORT
- Various administrative assistance including note taking, scheduling, maintaining office equipment and supplies, event support, etc. as required.
YOUR QUALIFICATIONS
Requirements
- Bachelor’s degree in Computer Science or related field
- 1-3 years of experience in IT Help Desk or Tech Administration (preferred, new grads welcome to apply)
- Proficiency working with Macs and PCs
- High functioning critical thinking, problem solving and system evaluation skills
- Superb attention to detail and sound logical approach to managing tasks and
projects - Ability to troubleshoot systems issues, and independently identify and test new
processes - Ability to work effectively and exercise good judgement with all levels of volunteers, staff, committee members and the general public
- Strong team player who is customer-service oriented and also able to work
independently in a fast-paced environment - Able to handle and prioritize multiple requests concurrently, develop individual
timelines and meet deadlines - Enthusiasm for Rainbow Railroad’s mission and vision
Application Deadline – June 15, 2021
Temporary Contract – 20-40 hours per week to start (applicants must be flexible with hours).
Salary Range – $25/hour
Please note that we will be accepting resumes on a rolling basis, so we encourage interested candidates to apply as soon as possible.
Please forward your resume to
hi**@ra*************.org
. Include the exact job title in the subject line of your email.
We thank all applicants for their interest in this position however we will only be contacting those selected for interviews.
Rainbow Railroad is dedicated to building an organization that reflects the diversity of the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity.
Requests for accommodation due to disability can be made at any stage in the recruitment process.
How to Apply
Please forward your resume to hire@rainbowrailroad.org. Include the exact job title in the subject line of your email.276 total views, 0 today