Job Description

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

This position is responsible for performing all functions required to support day-to-day security technology operations, supporting, maintaining, and documenting broad suite of information security infrastructure, accountable for security and networking infrastructure component availability and integrity, monitoring compliance with IT security policy, and participating in investigation and reporting of security incidents.

We are open to hiring remote if we find the right talent in any of these states (AL, AK, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MN, MO, MS, NC, ND, NE, NM, OR, OK, PA, SC, TN, TX, UT).

What you will do to contribute to the company’s success

• Implement, administer, and document security solutions for the protection of the corporate data, systems, and networks.
• Ensure system patching is maintained, providing support, and engaging as necessary to remediate any deficiencies
• Work with network security engineers, systems administrators, and developers to implement security controls and processes.
• Develop technical solutions and strategy to help mitigate security vulnerabilities and automate repeatable tasks
• Manage and troubleshoot support tickets escalated to Cyber Security Technology Team on web proxy, SIEM, DLP and other security tools.
• Works with other IT associates to ensure the security tools are integrated into corporate infrastructure.
• Skilled at explaining complex technical issues in terms understandable by the business
• Works with other IT associates to ensure security tools are integrated into corporate infrastructure. 
• Stay current with and remain knowledgeable about new threats. Analyze threat actor tactics, techniques, and procedures (TTPs) from security events across a large heterogeneous network of security devices and end-user systems
• Assists the security team in incident response and resolution.
• Perform on-call duties as assigned.
• Perform technical training of troubleshooting support and procedures.
• Technical point of contact for the Cyber Security Technology Team.
• Complies with all security policies and procedures to ensure the highest level of system and data confidentiality, integrity and availability.
• Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed.  Whenever practicable and, in accordance with legal guidelines, reasonable accommodation[s] will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.

Qualifications

• Bachelor’s degree or equivalent from four-year college or university. 
• Equivalent experience can substitute for education.
• 5 years or more related experience or training required. 
• Professional level routing and security certification required.
• Engineering level routing or security certification preferred.
• Excellent analytical and troubleshooting skills required.
• Must be a self-starter with sound problem solving and troubleshooting skills.
• Must be flexible and a team player.
• Exceptional interpersonal, communication (verbal and written), and presentation skills required
• Must be a self-starter with the ability to multi-task, effectively prioritize, and deliver in a fast-paced, dynamic environment.
• Must have proven planning and organization skills.
• Highly proficient in the use of Microsoft Office, including Outlook, Access, Excel, Word, and PowerPoint required. 
• Hands-on experience with information security tools such as vulnerability scanners, web proxies, DLP, firewalls and other security tools.

Core Competencies 

• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) – 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks 

• Tuition reimbursement (up to $5,250 on 1st year)
• Up to seventy-five dollars a month towards cable and internet services
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment

We’re an Award-Winning Organization!

• 2022 Forbes’ “America’s Best Midsized Employers”

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Cyber Security, DLP, Remote, Scanners, security, security tools, SIEM, Support Tickets, Vulnerability, and web proxy. Salaries: Not Disclosed.

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