Job Description

Specialist Informatics LTC

Health Services – Long Term Care

Status: 1 Regular Full Time

Salary Range: $76, 054- $95,068

Work Mode: Hybrid + Occasional Travel within Peel Region *see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton

Hours of Work: 35 hours per week

Who we are: The Long-Term Care Division requires staff to provide person-centered care to our residents and families following the Butterfly Model of Care. This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes. Staff are to have emotional intelligence to deliver person-centered care in an authentic way that is meaningful to the both the resident and their family.

While you won’t be providing direct resident care, you will play an integral role in supporting digital initiatives by collaborating with internal partners across the five Regionally operated Long-Term Care homes to sustain information and communication systems that enhance outcomes and improve resident care. You will reporting to the Supervisor PIE Long Term Care and coordinate and support the overall ongoing analysis, implementation, testing, monitoring and support of all digital applications.

What you will do in this role:

Support the procurement and development of information systems and customization, workflow redesign, change management process ensuring successful implementation, optimal adoption, user proficiency and sustained utilization.
Analyze, troubleshoot and correct detected problems
Monitor and maintain data quality and integrity
Ensures that applications support resident confidentiality in accordance with PHIPPA (Personal Health Information Protection Act) legislation
Collaborate and liaise with Regions Information Technology division and vendors
Provide training and education support to end users to ensure appropriate and effective usage
Process end user feedback and monitor system effectiveness while identifying process improvement opportunities
Request and coordinate the implementation of application changes including planning, pilot and full implementation of new features
Complete clinical audits of documentation and participate in the internal audit process
Actively participates in continuous quality improvement activities (ex. audits)
Supports policies and procedure development as it relates to updates to the EHR
Collaborate with Education Specialist in the development and organization of learning strategies, training and evaluation materials for education and in-services for clinical applications to ensure maximum proficiency
Support the improvement of standard processes including but not limited to submitting support ticket to the EHR help desk and completing enhancement requests
What the role requires:

Bachelor’s degree in a relevant clinical field or in Informatics related discipline
Detailed understanding and working knowledge of Long Term Care Information Systems
Knowledge of process improvement methodologies and quality monitoring
Knowledge of resident confidentiality requirements and legislation
Current knowledge of applicable professional practices, accreditation standards, management and health care issues and trends
Knowledge of legal implications of IT applications
Solid understanding of the long-term care sector
Evaluation, quality management and continuous quality improvement experience
Familiarity with PHIPA legislation
Skills/Abilities:

Solid troubleshooting, analytical and problem-solving skills
Demonstrated leadership skills
Ability to work in a self-directed manner within a collaborative team environment
Ability to work with multiple tasks and shifting/changing priorities
Effective verbal, presentation and written communication skills
Highly effective collaborator and facilitator
Proficient organizational, time management and critical thinking skills with the ability to effectively problem solve
Nice to have:

Certificate in Clinical Informatics
Experience with PointClickCare system
Clinical background
Previous experience with the implementation of IT systems
Perks @ Peel and why you will love working for us:

Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
Automatic enrolment into OMERS pension plan (where applicable)
Accrue Vacation on a monthly basis up to 3 weeks per annum
3 Paid personal days and floating holidays
Flexible hours supporting your wellness and wellbeing
Annual performance review and merit increases based on performance
Supportive leadership and a culture of respect and inclusion
Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location: In this role you will be required to be on site at least 1-2 days a week, depending on organizational needs. You will be required to occasionally attend on-site meetings based on operational requirements at the 10 Peel Centre Drive, Brampton worksite, as well as our Long Term Care Homes within the Region. Your remote work location must be located within the province of Ontario.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will be completed with video conference technology.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

How to Apply

Job Types: Full-Time. Salaries: 60,000 - 80,000.

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