Full-Time Implementation Coordinator
Job Description
Team: Implementation Team
Reports To: VP of Implementation Science
Location: Remote
THE ORGANIZATION
Founded at the University of Michigan Medical School, TRAILS (Transforming Research into Action to Improve the Lives of Students) is among the most innovative and rapidly-growing school-based mental health solutions in the country. After a decade in the academic setting, TRAILS spun out from the University in 2022 and launched as an independent organization with approximately 35 staff. Within a year, our staff size had more than doubled. Today, our growing team is working toward the TRAILS mission of transforming the landscape of youth mental health care delivery by equipping school staff with the training and resources they need to provide evidence-based and culturally responsible programming to their students.
To date, TRAILS has brought essential skills and resources to more than 14,000 teachers, administrators, and school mental health professionals. Our best-in-class program materials are built specifically for the school setting, and our unique training model is driven by research from the field of implementation science. Our website and library of materials are utilized by educators and clinicians across the United States and in more than 100 countries around the world. While our impact today is greatest in our home state of Michigan, TRAILS is expanding nationally with strong support from education and health sector leaders, public offices, and state policymakers.
As we work to respond to massive demand for TRAILS programming from schools and districts throughout the United States, our team is guided by a core commitment to equity: The TRAILS growth strategy identifies Title I designated schools as our broadest target population, and we aim specifically to impact students who experience high risk for poor mental health outcomes and disproportionate barriers to quality care. As we grow our team, we seek candidates who share our commitment to equity in health and healthcare access, who practice cultural humility, and who thrive in and contribute to an inclusive working environment.
THE TRAILS 3-TIERED MODEL
TRAILS program offerings align with the Multi-Tiered System of Supports (MTSS) framework common within the educational setting. Currently, TRAILS equips school staff to provide three tiers of programming for students:
Tier 1 Social and Emotional Learning Program: Training for educators and a comprehensive curriculum designed for delivery in the classroom setting to promote mental wellness for all students
Tier 2 CBT and Mindfulness Program: Training and resources for school mental health professionals that equip them to deliver effective supports for students experiencing symptoms of depression and/or anxiety
Tier 3 Suicide Prevention and Risk Management Program: Differentiated trainings for the whole school community and resources that promote effective policies and practices for navigating student suicidality
Together, these three tiers enable schools to build a comprehensive system of mental health supports, providing a foundation of self-care and wellness skills for all students, while offering higher intensity interventions and services for students with more significant mental health needs.
THE ROLE
The Implementation Team Coordinator plays an integral role in helping the Implementation Team run smoothly and efficiently by serving as a central coordination point. The Implementation Team Coordinator streamlines internal processes, supports survey and data management functions, maintains and updates excellent records, supports daily operations, and assists with administrative tasks. The coordinator helps foster alignment and provides clear, consistent communication within and across dynamic teams.
THE RESPONSIBILITIES
Project Coordination (45%)
Assist in developing, revising, and maintaining implementation team guidelines and processes to foster alignment between Project Specialists.
Aid in the creation and distribution of reports regarding implementation improvement initiatives for use by internal and external audiences.
Support streamlined communications across the implementation and other teams, including providing regular cross-functional updates.
Create, update, and manage team Monday.com boards.
Maintain timelines for key projects and work with team leadership to monitor progress.
Survey & Data Management (30%)
Ensure internal school databases are complete and accurate for daily use.
Annually audit school information in internal systems to reflect school openings, closings, and Title 1 status changes reported at state and national levels to ensure accuracy of information.
Work with the implementation, clinical, and evaluation teams to prepare, revise, and utilize data collection tools and protocols.
Perform basic data analysis, cleaning, and storage functions to align implementation team information with broader evaluation team data practices.
Monitor various progress metrics for the implementation team and support communications regarding team progress.
Administrative Support (15%)
Provide administrative support across the implementation team, including scheduling, note-taking, preparing materials, sending reminders, taking support calls, and setting up video conferencing for meetings and focus groups.
Assist in organizing and maintaining the implementation team database, files, and other internal systems.
Coordinate the creation and distribution of communications to program partners.
Coordinate logistics for implementation team events, including in-person meetings.
Support the VP of Implementation Science in scheduling and communications regarding cross-team and external meetings.
Team Responsibilities (10%)
Attend all staff meetings and retreats, workgroups and other relevant TRAILS meetings as necessary.
Support TRAILS team with all hands on deck events as needed and other team initiatives.
THE PERSON
Our experience suggests that the following types of professional experiences lend themselves to this work:
2+ years of experience in a program coordination/support role.
2+ years of experience providing administrative support to a team.
Demonstrated experience organizing data, developing reports, and maintaining databases.
Demonstrated experience effectively communicating across teams via written and oral communications.
Demonstrated experience working in a dynamic and growing work environment with competing demands.
Our experience suggests that the following types of skills lend themselves well to this work:
Exceptional organization and task management skills.
Strong attention to detail coupled with the ability to communicate effectively.
Demonstrated ability to work independently and also function collaboratively in a team environment.
Familiarity with data collection platforms (e.g. Google Forms, Qualtrics), and data management and analysis concepts.
Software proficiency (e.g., Google Suite, Airtable, Microsoft Office).
Demonstrated commitment to diversity, equity, and inclusion.
Competency with virtual and asynchronous communication tools is preferred.
EDUCATION
Our experience suggests the following certifications and degree(s) lend themselves well to this work:
Bachelor’s degree in a related area of study
Applicable experience and competencies may be considered in lieu of formal education
COMPENSATION
The salary range for this role is $72,174 to $79,391 annually.
TRAILS offers a comprehensive benefits package including medical, dental, and vision as well as a 403B with a safe harbor match and short and long term disability. We offer a generous holiday and paid time off package.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION
Addressing inequities in access to evidence-based mental health care is intrinsic to the TRAILS mission. The intentionality behind this approach is woven into everything we do at TRAILS, resulting in a staff-wide commitment to diversity, equity and inclusion for all facets of our program. If this commitment is something to which you could positively contribute, we encourage you to apply, particularly if your voice represents a historically excluded perspective.
TRAILS, a project of Tides Center, is an “at-will” and equal opportunity employer. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.
APPLICATION NOTES
In your cover letter, please briefly address the following prompts:
How does this position relate to your strengths and career goals?
Describe a system you created and/or utilized to keep tasks on track and deliver great results.
We are only considering applicants who are legally authorized to work in the United States.
Our job descriptions reflect TRAILS’ assignment of essential functions and qualifications of the role. Nothing herein restricts management’s right to assign, reassign or eliminate duties and responsibilities to this role at any time.
How to Apply
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