The HR Generalist will report to a Sr. HR Business Partner and will contribute to the execution of the company-wide culture and employee experience. This individual will provide a full range of HR services for a large non-exempt population including management consulting, employee relations, employee development, talent acquisition, and talent management.

Key Responsibilities: 

• Provide expertise, guidance and coaching to leaders in managing and resolving highly sensitive and complex employee relations matters for a large population of non-exempt employees.
• Use data and metrics to analyze people issues and trends.
• Consult with management on human resource-related issues. Provide HR policy guidance and interpretation. Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Maintain an effective level of knowledge about the business unit and understanding of its goals, culture, and competition.
• Work with managers to implement and lead initiatives related to employee engagement and employee development. (Talent Review)
• Participate in establishing plans to effectively communicate business strategies and objectives and implementing change initiatives designed to support those goals. (Goal Setting and business changes)
• Assess and anticipate HR related needs and communicate needs proactively within HR and business management to develop integrated solutions.
• Formulate partnerships across the HR function and with line management, and employees to deliver value-added service.
• Assist with projects support process improvement within the Human Resources department.

Problem Solving & Decision Making: 

• This individual will be expected to be a self-starter working under minimal supervision.
• This individual will be accountable for making decisions appropriate for their position and level.
• This individual has no direct supervisory responsibilities but does serve as a coach and mentor to other positions.
• This individual will be expected to assess challenges and communicate solutions proactively.

Education and Experience

• Bachelor’s degree or equivalent combination of skills and training
• 3 – 5 years of related Human Resources Business Partner / Generalist experience.
• Demonstrated success as a true partner to managers to drive strategic people-related change in a business.

Skills/Knowledge

• Experience with Talent Management.
• Experience with data analytics and resolution tracking.
• Experience managing high volume, non-exempt employee relations issues preferred.
• Collaborate effectively with and influence peers and other leaders in making business decisions to solve complex problems.
• Ability to develop strong trusting relationships to gain support and achieve results.
• In-depth knowledge of legal requirements related to management of employees.
• Involvement in special projects and teams by establishing project action plans and executing against plans.
• Strong analytical skills.
• Business acumen.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite and Oracle HR systems.
• Bilingual Spanish speaking abilities preferred.

Working Conditions

Hybrid working environment (remote and onsite), onsite at least 2 days per week, one of which will be every Monday.

Some travel within Massachusetts, Rhode Island, and Southern New Hampshire required.

Committed. Inclusive. Courageous. Eastern Bank has built a legacy of investing in the communities we serve and helping our customers, communities and employees thrive and grow. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.

As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.