Job Description

• Coordinates logistics for community consultation sessions, focus group events and stakeholder meetings including the determination of venues and accessibility supports specific to all housing projects and initiatives.
• Research information required to support the design and development of new projects in the housing system and other related priority initiatives being undertaken by the unit and division (e.g., environmental scans, best practice research, etc.).
• Monitors area municipalities to review websites, new initiatives, council reports to share with the Housing Supply team.
• Maintains updated external contact and distribution lists.
• Coordinates communication to key stakeholders.
• Liaises with residents, clients, community agency professionals, external consultants, housing providers, private landlords, Federal and Provincial Ministry staff, internal staff and colleagues in neighbouring municipalities by sharing information, organizing engagement sessions and following up on inquiries.
• Responds to and resolves routine inquiries related to the housing system, new initiatives, and pilot programs, liaising with internal staff as required.
• Accountable for keeping information systems and databases current for tracking reports and information related to housing programs, informed by manager, supervisor, and staff.
• Creates, coordinates, and disseminates information packages which support the housing system.
• Performs data entry to record all client contact, application information and to track key statistics; maintains filing system and processes applications for programs; updates and verifies information in existing database systems.
• Prepares written communication (briefing notes, correspondence, reports, program information flyers) including the compiling of relevant statistical documentation using spreadsheets and database for the purpose of tracking and evaluation, inclusive of performance measurement indicators.
• Maintains website information, working collaboratively with the Housing Supply team, Communications, and the Regional web team.
• Monitors program inquiry phone lines ensuring that all inquiries are tracked, appropriate follow up is taken including redirecting to appropriate individuals and tracking of outcomes.
• Designs and prepares presentations, organizational charts, spreadsheets and other presentation materials for manager, supervisor and team as needed.
• Processes, tracks, and reconciles program expenses including payments to consultants and other vendors, express purchase orders and P-card purchases.
• Coordinates the development, printing, dissemination, and collection of surveys for key stakeholders, incorporating survey results into summary reports.
• Participates in meetings, records minutes and action items and coordinates all follow-up activities.
• Attends housing-related meetings, workshops, and webinars to support the research and planning needed for related to the housing system.
• Coordinates conference call lines, webinars and meeting needs for Housing Supply team as required.
• Maintains information management including data systems and records retention per corporate policies

What the role requires: 

• Successful completion of a degree or diploma in Human Services administration / business management or a related field combined with a minimum of 3 years progressive experience in administration, or equivalent combination of education and experience.Combination of education and experience may be considered
• Knowledge of Human Services Department programs and services.
• Demonstrates skills with initiating and expanding on tasks and working independently.
• Knowledge of change management and human centred design.
• Demonstrates ability to work with a high degree of discretion, judgment, tact, diplomacy, confidentiality, and professionalism.
• Proficiency in MS Office applications including Excel, Word, PowerPoint, MS Project, EIM,HRMS and Visio.

Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Well-developed verbal and written communication skills.
• Ability to investigate issues and demonstrate good judgment in analyzing problems and recommending solutions.
• Excellent organization and time management skills with an ability to manage in a changing priority environment.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and pro-actively managing bias

Nice to have: 

• Political acuity would be considered an asset

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date  (Non-union LTC, RFT, RPT)
• Automatic enrolment into OMERS pension plan (where applicable)
• Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location: In this role, you’ll enjoy the flexibility of a hybrid work arrangement. This means you’ll have the ability to work off-site and on-site as needed, depending on operational needs at the 10 Peel Centre Dr., Brampton, ON worksite as well as other regional sites, as required. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It’s important to note that your off-site work location must be within the province of Ontario. This ensures that we’re compliant with all regulations and policies.

Hours of Work: 35 hours per week

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

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If this opportunity matches your qualifications and experience, please apply on-line.

How to Apply

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: 60,000 - 80,000.

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