Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Housing Management Officer 

Salary: £23,240 per annum              

Hours: 37.5 hours per week, 9am – 5pm            

Contract type: Permanent

Location: Taunton, Somerset

Additional information:

• ​On-call (1 in 4 weeks), £100/week when on-call
• ​ Covering 9 properties across Somerset

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The Role:
​This role is an exciting new role that will be responsible for ensuring a high standard of housing management across 9 properties. You will work to ensure that voids are minimised and that rent, and service accounts are maintained effectively. Collaborating closely with the refuge team, your work will ensure appropriate action is taken to address rent arrears and charges including the support of SMART payment plans which work towards savings and good financial management.  

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Responsibilities include: 

• Ensure that the refuge accommodation is maintained to a high standard in accordance with Julian House policies and procedures, with particular reference to Health and Safety.
•  As required, you may need to prepare rooms for intakes quickly and efficiently, enabling new referrals into the service – this may include tasks such as clearing and cleaning rooms.
• Develop and maintain a comprehensive stock inventory and liaise with the Service Manager when stocks are running low.
• To test and record fire alarms checks weekly.
• To carry out and record monthly Fire and Health and Safety checks in accordance with Julian House policies and procedure
• To ensure that all rent and service charge accounts are up to date, monitored regularly and that relevant action is taken in line with Julian House procedures.

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Qualifications / Requirements: 

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel to work
• Experience working as part of a team in a social or health care setting 
• Previous work with survivors of domestic abuse or homeless and/or other socially excluded people is desirable

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

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Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

​We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the role, get in touch with our recruitment team on

re*********@ju*********.uk











. We look forward to speaking with you soon!

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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