Job Description

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

The High Speed data (HSD) Systems Manager leads the IP Engineering Access Team responsible for design, testing and deployment of new and existing Access technologies across Cable One’s high speed data infrastructure.

We are open to hiring remote if we find the right talent in any of these states (AL, AK, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MN, MO, MS, NC, ND, NE, NM, OR, OK, PA, SC, TN, TX, UT).

What you will do to contribute to the company’s success

Set forth below is a list of the essential duties and responsibilities (or “essential functions”) of this position.

• Oversees the design and implementation of new network solutions to improve the efficiency of current HSD deliveries by testing code, completing projects and managing lifecycle management initiatives.
• Manages the department’s capital budget; Negotiates hardware pricing and procures network equipment for new and evolving technologies.
• Balances resource time across team and ensures alignment with business priorities.
• Tracks key project milestones, attends project status meetings, removes roadblocks, and creates urgency so project deadlines are met. Provides regular updates to project stakeholders and executives.
• Stays current on relevant industry technologies. Helps define technology roadmaps to ensure proper growth, scale and timing.
• Holds vendors accountable for supporting Engineering teams, coordinates quarterly report-out meetings, and ensures internal contracts are established and updated including Master Service Agreements (MSAs) and Statements of Work (SOWs).
• Identifies areas of improvement, implements plan for improvement, provides flow charts and standard operating procedure (SOP) documents to establish new processes and policies within the department.

Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.

Supervisory responsibilities

This position is directly responsible for managing 10 non-supervisory associates. Carries out supervisory responsibilities in accordance with Company policies and applicable laws, including interviewing, hiring, training associates; assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Cultivates, pursues and promotes a culture of continued excellence through individual and team growth.

Education and/or Experience

• Bachelor’s degree (B.A.) from four-year college or university; and a minimum of two years related experience.
• Additional experience and/or training may substitute for education.

Certificates, licenses, registrations

• One or more of the following certifications preferred:
  • Cisco Certified Network Associate (CCNA)
  • Six Sigma
  • Lean IT

Additional preferred qualifications

• Experience leading technical teams.
• Experience managing multimillion-dollar budgets.
• Working knowledge of Microsoft Project or other project management tools.
• Experience bringing new technologies and products to market.
• Knowledge of process improvement methodologies such as Lean IT, Agile, and Six Sigma.
• Experience managing multiple service offering or service provider networks.
• Experience configuring or managing high speed data applications.
• Ability to drive efficiencies, quality and on-time delivery in fast paced environment.

Core Competencies 

• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) – 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks 

• Tuition reimbursement (up to $5,250 on 1st year)
• Up to seventy-five dollars a month towards cable and internet services (Phoenix Associates Only)
• FREE Sparklight premium services (cable/phone/internet) if in Cable One service areas
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment

We’re an Award-Winning Organization!

• 2022 Forbes’ “America’s Best Midsized Employers”

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: CCNA, data infrastructure, High Speed Data, HSD Deliveries, Lean IT, manager, master service agreement, Projects, scale and timing, Six Sigma, SOP, technology roadmaps, and testing code. Salaries: Not Disclosed.

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