Full-Time Head of Residentials (Women and Families)
Job Description
About you
- experience of CQC regulated services and managing residential services and registered managers
- knowledge and experience of women’s and family treatment services
- operational experience in the drug and alcohol treatment sector
- experience of managing budgets and achieving income targets
We are looking for an exceptional individual to provide senior leadership to two specialist residential rehabs. One is a long-standing family service that provides for parents and children, and the other is a new female-only service.
You will be understanding and passionate about the needs of women, have knowledge of the practical, emotional, social and economic issues facing them, have experience of and a desire to work in trauma responsive settings, and evidence experience of developing and shaping innovative services.
You will also have knowledge and experience of working with families as part of a whole-family approach, and have an interest in ensuring access to support/treatment for families (single parents (mums and/or dads) with their children, couples with children, and pregnant women).
This role includes overseeing a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).[1]
The Role
This role is a senior operational manager post and will report to the Deputy Director of Operations (TC Specialist). The role has responsibility for managing a portfolio of two specialist residential services:
- Ophelia House, Oxford (Trauma-responsive, female only TC)
- National Specialist Family Service, Sheffield
You will manage CQC Registered Managers and services, along with providing leadership to staff teams across your portfolio of services (portfolio may change over time). These two residential services each provide unique environments and specialism, rooted in the Therapeutic Community approach.
You will be required to attend both of the services depending on need and workplan (Oxford & Sheffield), as well as occasional travel elsewhere across England and Scotland.
You will be a member of the Phoenix Senior Management Team (SMT) and influence and shape the future of the organisation. There is the option for hybrid working and flexible/condensed hours would be considered.
Your Rewards
- Salary of £56,000 with potential performance related pay bonus of 7.5%
- Opportunity for hybrid working and flexible condensed hours considered
- 25 days’ annual leave plus Bank Holidays with option to buy/sell (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance, occupational sick pay, eye-care vouchers
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
About Phoenix
Phoenix Futures has been providing rehabilitation services for over 50 years. In support of the current Drug Strategy in England (From Harm to Hope) and the investment in residential services in Scotland, Phoenix are committed to rebuilding capacity across both countries in the residential rehab sector. In 2022/23 we launched two new residential services (Oakwood Lodge, an Enhanced Therapeutic Community in Derby, and Harper House, a National Specialist Family Service in North Ayrshire), and continue to identify further opportunities to increase provision.
The Ley Community began delivering a Therapeutic Community from its site in Yarnton in 1971 and established a well-regarded service up to its temporary closure in 2019. Joining the Phoenix Group has secured the additional investment needed to redevelop, and join the largest portfolio of residential services in the country. Responding to feedback from across referrers and those who use our services, the new service on this site will provide for women in need of a female-only space to safely and comfortably engage in treatment in a residential setting. Phoenix has a history of providing specialist services, including the CQC-rated Outstanding Grace House, a female-only rehab previously located in Camden. We take the history of both organisations forward into the development of Ophelia House. You will be key to achieving this, and the ongoing successes of this and other services.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
How to Apply
Please apply on our website: Head of Residentials (Women and Families) (3075) | Phoenix Futures120 total views, 0 today