Full-Time Head of IT Business Services, Fraud Investigation Services & Counter Avoidance
Job Description
What will you do?
This is an exciting new opportunity to lead a technology department delivering business centred digital transformation at pace.
Reporting to the CIO for HMRC’s Customer Compliance Group, this role will work at the intersection of strategy, technology, delivery and stakeholder management.
You’ll be a first-class technology leader with a consistent track record of delivering technology transformation within a complex data driven compliance, detection and investigation environment.
We have one immediately available position, but we are looking to build a pipeline of suitable candidates for future opportunities.
How will you add value to the role?
- Demonstrable experience of creating business strategy for data driven risking, detection and investigation internal user technology
- Proven experience of success through inspirational leadership
- Strong stakeholder management and relationship building skills
- Experience of technology-enabled business transformation and embedding cultural change
- Experience of delivering cutting-edge technology solutions at-scale in complex environments
- Proven track record of building team capability in a matrix environment
- An authority on business service development and strong on business analysis
- Experience of managing suppliers to deliver cost effective end-to-end business services
- Strong technical experience of commercial and procurement processes
Essential Technical Knowledge:
- Data analytics, artificial intelligence and machine learning
- Case and content management solutions including Management Information
- Knowledge Management
- Migration of on-premise to cloud solutions
- Cloud strategy execution
- IT legacy estate transformation
- API and micro services architectures, including best practice on securing services from external threat including cyber and criminal attack
What will you be part of?
There has never been a more exciting time to join HMRC as we continue to become one of the world’s most digitally-advanced tax authorities in the world.
To achieve our ambition, we are creating a dynamic, agile technology organisation, that is customer centric and data-driven in design, with a culture that focuses on and significantly invests in the continual development of our people.
To meet the challenges of bringing in more tax, reducing costs and improving customer experience, we are evolving our approach by using smart data analysis and state of the art technology to drive customer led solutions
What’s in it for you?
We are one of the country’s largest employers, with around 60,000 people working across the UK.
Whatever your role, you’ll be amongst people with an incredible range of skills and experience.
Our strength as an organisation is in our diverse people, ideas and backgrounds, and the inclusive working culture that brings us together.
We’re committed to providing everyone with an employee experience that makes you feel connected to your work, your colleagues and your workplace, and feel proud to be a part of our mission.
Key benefits include:
- Base salary of £70K
- 25 days annual leave rising to 30 days after 5 years’ service
- Additional ones paid leave commemorating the Queen’s Birthday
- Civil Service pension – highly competitive contributory scheme
- Flexible working schemes, including part- time or term-time working
- Generous paid maternity / paternity leave (notably higher than the statutory minimum)
- Tax-Free Childcare (TFC) scheme
- Interest-free travel/ bicycle loans
- Onsite facilities including fitness centres and staff canteens (where applicable)
- Learning and development tailored to your role
How to Apply
Please note: we can only consider applications that have been submitted via the Civil Service Careers site - https://tinyurl.com/y4qbgk2y413 total views, 0 today