Temporary Full-Time Enhanced Service Coordinator (mat leave contract)
Job Description
Reports To: Manager, Encompass Service Coordination
Classification: Full time, one year contract (maternity leave)
Salary Range:. $60,083.64 to $68,301.04 to commensurate with experience
Date Posted: Aug 13, 2024
Date Closed: Aug 23, 2024
Please forward your cover letter & resume in one document to ca*****@wi**********.ca by 4:30p.m. on or before, August 23, 2024. Note, applications that are not submitted to the email above will not be considered.
About Willowbridge
Willowbridge Community Services is a not-for-profit organization offering developmental services and counselling across Hamilton, Brantford, Niagara, and Haldimand Norfolk. We believe that everyone deserves relationships, community, and celebration.
The Enhanced Service Coordinator is responsible for working with individuals living with developmental disabilities, multiple, complex needs and/or a dual diagnosis in the Niagara region. In addition, they support caregivers, families, and a network of services and agencies assisting the individual to access adequate care and fundamental services. This role ensures the provision of trauma and attachment informed treatment is welcoming and safe, and where individuals and their families can find solutions to help reach their potential and support their goals of participating more fully in their community through work, play and friendship.
Why Work for Willowbridge?
- Become part of an innovative 4-day workweek and work 32 work hours a week with no salary reductions.
- Generous vacation package starting at 18 paid days (pro-rated for 4DWW), all statutory holidays, and additional paid days for a week-long holiday office closure.
- Health Care Spending Account after 6 months of employment.
- 1.4 cumulative sick-days (pro-rated for 4DWW) accrued per month that build into a sick-day accrual bank.
- Flexible working hours that meet your needs.
- Hybrid work arrangements that include both remote and in-person service provisions.
- Funded professional development, training, and certification opportunities as available.
- A management team that advocates for the wellbeing of staff, clients, and the community.
- Opportunity to be a change-maker in a positive, collaborative workplace that values leadership, innovation, and creativity.
About The Role:
- Initiate and support individuals with multiple, complex needs and/or dual diagnosis through coordination of community services, connections with social and natural supports that address immediate safety and well-being.
- Provide short term service coordination (6 months to 2 years) and connecting individuals to longer term support as required.
- In cooperation with the individual, develop an Individual Support Plan (ISP) that reflects the person’s wishes and assessed needs and, where appropriate, incorporates input from significant others in the individual’s life. Review, update and revise the plan as necessary. Follow-through on established goals.
- Establish alternative service approaches that reflect individuals’ specific circumstances, such as cultural, diversity, identity, linguistic needs and individuals’ life stages.
- Work in collaboration with community partners to ensure individualized, coordinated service delivery through case conferences, collaborative problem solving, and regular communication with the individual, family and internal and community service providers.
- Provide community linkages and service collaboration with other related sector and cross sector partners.
- Advocate on behalf of the individual and/or primary care provider, as necessary.
- Provide educational workshops and facilitate group work as required.
- Practice a strengths-based, goal orientated, solution-focused approach.
- Provide leadership and mentoring for volunteers and students.
- Promote human rights, anti-oppression, diversity, inclusion and equity principles in providing services to individuals and families.
- Provide adults living with an intellectual disability the support they need to access safe housing, medical, financial, or mental health services and to develop socially valued roles within their community
- Ensure referrals are made to the appropriate internal partners, or community agencies that are best suited to support vulnerable individuals or families using a holistic, trauma and attachment informed approach.
- Play a lead role in promoting the needs and interests of individuals and ensure these interests are integrated in the planning, development and implementation of individual plans to support healthy, engaged and inclusive relationships for client and their families
- Identify service gaps not currently filled by stakeholders and providers. Develop opportunities to bridge these gaps through partnerships and linkages with community-based agencies, social services, private sector and other stakeholders.
What We’re Looking For:
- Bachelors Degree in Social Work, Psychology, Nursing or related field.
- At least four years experience providing case management services or specialized clinical supports; preferably working with individuals with a developmental disability or with individuals who have multiple complex needs and/or a dual diagnosis.
- Strong assessment, counselling and liaison skills.
- Proven knowledge and experience collaborating with community services.
- Ability to maintain a high degree of confidentiality and exercise sound judgment.
- Excellent organizational and time-management skills.
- Ability to maintain composure in challenging situations and when presented with multiple demands.
- Proven ability to work well independently and as part of a team.
- Ability to communicate with clients, staff, volunteers and the general public in a respectful, cooperative and professional manner.
- Excellent communication and interpersonal skill
- Competency with Microsoft Office and Client Database Applications.
- Proven ability to work as part of a team
Willowbridge is committed to supporting a culture of diversity and inclusiveness across the organization and particularly encourages people of all ethnicities, genders, sexual/gender identities, cultural backgrounds, abilities, and beliefs to apply. Accommodation in the recruitment process will be provided upon request.
How to Apply
Please forward your cover letter & resume in one document to careers@willowbridge.ca by 4:30 p.m. on August 23, 2024.66 total views, 0 today