Job Description

General Job Description 

The International LGBTQ+ Travel Association (IGLTA) is seeking a highly motivated, detail-oriented,  customer-focused individual with excellent communication and organizational skills to join our team  as Fulfillment Coordinator for our Global Partners and Convention Sponsors. This work from home  position reports to the Vice President–Global Partnerships, is full-time and has the possibility for  domestic and international travel, including attending mainstream and LGBTQ+ trade shows &  tourism conferences.  

IGLTA is an internationally renowned LGBTQ+ travel brand that has been operating continuously since  1983. We are a non-profit organization based in Fort Lauderdale, Florida, marketing to LGBTQ+  travelers worldwide and catering to the needs of the tourism companies that welcome them.  

We are adding to our operations team to better meet the needs of our growing Global Partner  portfolio and the increasing number of Convention Sponsors. We aim to provide our partners and  sponsors with enhanced fulfillment of their benefits by supporting their LGBTQ+ marketing efforts.  

The successful candidate will be primarily focused on providing activation and fulfillment support to  our partners and sponsors in addition to administrative support to the Vice President – Global  Partnerships.  

Principal job responsibility is coordination of partner/sponsor benefit fulfillment, including: collecting  and reporting information on fulfillment activities; creating fulfillment reports; establishing a working  relationship with our partners and sponsors by communicating via email or telephone and in-person  meetings; establishing a working relationship with the VP-Global Partnerships (based in Paris, France)  by regularly communicating via email, telephone and in-person meetings; working with other  departments (social media, marketing, communications, membership, web development, etc.) and  outside vendors (e-blasts, display advertising). In addition, there will be general administrative tasks  to support the VP-Global Partnerships, the Global Partners and the Convention Sponsors.  

The main goal is to provide service and support to our Global Partners and Convention  Sponsors, ensuring they are receiving top value for their investments, while also building a  professional working relationship established on trust and respect, making sure their LGBTQ+  marketing objectives are met and that their IGLTA partnership or sponsorship benefits have  been fulfilled in a timely manner. 

iglta.org 

Qualifications and Experience 

The ideal candidate:  

• Has a bachelor’s degree in marketing, advertising or communications; 
• Has previous experience working in corporate sponsorship creation, design,  implementation, activation and fulfillment; 
• Possesses excellent written and verbal communication skills; 
• Is proficient with Microsoft Office products (Word, Excel, PowerPoint) and digital  layout/publishing software (InDesign, Pages, etc.) and online publishing platforms; ● Brings to the position excellent time management skills, outstanding organizational skills  and the ability to handle multiple projects simultaneously while respecting deadlines; ● Is comfortable working virtually and in a small team environment; 
• Is able to apply basic mathematics, able to calculate percentages, use and interpret  formulas; 
• Possesses the ability to jump from the creative side of marketing and fulfillment to the  analytical side; is able to demonstrate why their ideas are analytically sound; ● Understands and is proficient in the use of social media publishing and analytical tools  including FaceBook, Twitter, Instagram, YouTube, Hootsuite, etc.; 
• Is innovative and creative, thinks outside of the box and is willing to test new ideas, seek out  new solutions, is a fast learner and early adopter; 
• Is eager to meet and exceed objectives and willing to take on more responsibility; ● Is able to clearly communicate results to management in a fast-paced environment; ● Pays attention to details and gets the job done; is able to work autonomously; ● Must have exceptional people skills, an outgoing personality and a positive attitude, is  optimistic, energetic, a self-starter and seen as a “people person”; 
• Speaks fluent English plus at least one additional language. 

Essential Duties and Responsibilities 

• Coordinate activation and fulfillment of partner and sponsor benefits; ensure that partners and sponsors are receiving top value for their investments 
• Create and update routine Global Partner Fulfillment reports, Convention Sponsorship  Fulfillment reports and provide these reports to partners/sponsors on a timely basis ● Coordinate fulfillment of Convention Sponsorships leading up to and during the IGLTA  Global Convention, in collaboration with the VP-Global Partnerships and the Meeting Planner ● Create and update communication calendars and timelines for the various IGLTA marketing  vehicles used by our partners and sponsors 
• Create and monitor IGLTA social media content to promote our partners and sponsors ● Bring value to partnerships and sponsorships by helping to increase partner/sponsor  visibility amongst LGBTQ+ travelers and allied travel professionals 
• Participate in and contributed to strategic planning conversations that surround our  partnership and sponsorship programs

IGLTA is an equal opportunity organization and encourages members of the transgender and gender non-conforming community, people of color, women, and people with disabilities to apply for this position. IGLTA has a Global Operations Team with  virtual offices in six countries. This position is home-based and may include some travel. It is a full time position in a small staff “hands on” environment.

How to Apply

Job Categories: LGBT. Job Types: Full-Time. Job Tags: advertising, communications, lgbtq, Marketing, sponsorship, and travel. Salaries: 20,000 - 40,000.

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