Job Description

JOB DESCRIPTION
FULFILLMENT COORDINATOR –
GLOBAL PARTNERSHIPS & CONVENTION SPONSORSHIPS
General Job Description
The International LGBTQ+ Travel Association (IGLTA) is seeking a highly motivated, detail-oriented,
customer-focused individual with excellent communication and organizational skills to join our team
as Fulfillment Coordinator for our Global Partners and Convention Sponsors. This work from home
position reports to the Vice President–Global Partnerships, is full-time salaried and has the
possibility for domestic and international travel, including attending mainstream and LGBTQ+ trade
shows & tourism conferences.
IGLTA is an internationally renowned LGBTQ+ travel brand that has been operating continuously
since 1983. We are a non-profit organization based in Fort Lauderdale, Florida, marketing to LGBTQ+
travelers worldwide and catering to the needs of the tourism companies that welcome them.
We are filling a vacant staff position on our operations team to better meet the needs of our
growing Global Partner portfolio and the increasing number of Convention Sponsors. We aim to
provide our partners and sponsors with enhanced fulfillment of their benefits by supporting their
LGBTQ+ marketing efforts.
The successful candidate will be primarily focused on providing activation and fulfillment support to
our partners and sponsors in addition to administrative support to the Vice President – Global
Partnerships.
Principal job responsibility is coordination of partner/sponsor benefit fulfillment, including:
collecting and reporting information on fulfillment activities; creating fulfillment reports; establishing
a working relationship with our partners and sponsors by communicating via email or telephone
and in-person meetings; establishing a working relationship with the VP-Global Partnerships (based
in Paris, France) by regularly communicating via email, telephone and in-person meetings; working
with other departments (social media, consumer marketing, communications, e-marketing,
membership, web development) and outside vendors (e-blasts, display advertising). In addition,
there will be general administrative tasks to support the VP-Global Partnerships, the Global Partners
and the Convention Sponsors.
The main goal is to provide service and support to our Global Partners and Convention
Sponsors, ensuring they are receiving top value for their investments, while also building a
professional working relationship established on trust and respect, making sure their
LGBTQ+ marketing objectives are met and that their IGLTA partnership or sponsorship
benefits have been fulfilled in a timely manner.
iglta.org
Qualifications and Experience
The ideal candidate:
● Has a bachelor’s degree in marketing, advertising or communications;
● Has previous experience working in corporate sponsorship creation, design,
implementation, activation and fulfillment;
● Possesses excellent written and verbal communication skills;
● Is proficient with Microsoft Office products (Word, Excel, PowerPoint) and digital publishing
software (InDesign, Pages, etc.);
● Brings to the position excellent time management skills, outstanding organizational skills
and the ability to handle multiple projects simultaneously while meeting deadlines;
● Is comfortable working virtually and in a small team environment;
● Is able to apply basic mathematics, able to calculate percentages, use and interpret
formulas;
● Possesses the ability to jump from the creative side of marketing and fulfillment to the
analytical side; is able to demonstrate why their ideas are analytically sound;
● Understands and is proficient in the use of social media publishing and analytical tools
including FaceBook, Twitter, Instagram, YouTube, Hootsuite, etc.;
● Is innovative and creative, thinks outside of the box and is willing to test new ideas, seek out
new solutions, is a fast learner and early adopter;
● Is eager to meet and exceed objectives and willing to take on more responsibility;
● Is able to clearly communicate results to management in a fast-paced environment;
● Pays attention to details and gets the job done; is able to work autonomously;
● Must have exceptional people skills, an outgoing personality and a positive attitude, is
optimistic, energetic, a self-starter and seen as a “people person”;
● Speaks fluent English plus at least one additional language.
Essential Duties and Responsibilities
● Coordinate activation and fulfillment of partner and sponsor benefits; ensure that
partners/sponsors are receiving top value for their investments
● Create and update routine Global Partner Fulfillment reports, Convention Sponsorship
Fulfillment reports and provide these reports to partners/sponsors as needed
● Coordinate fulfillment of Convention Sponsorships leading up to and during the IGLTA
Global Convention, in collaboration with the VP-Global Partnerships and the Meeting Planner
● Create and update communication calendars and timelines for the various IGLTA marketing
vehicles used by our partners and sponsors
● Create and monitor IGLTA social media content to promote our partners and sponsors
● Bring value to partnerships and sponsorships by helping to increase partner/sponsor
visibility amongst LGBTQ+ travelers and allied travel professionals
● Participate in and contributed to strategic planning conversations that surround our
partnership and sponsorship programs
How to apply for this position
IGLTA has a Global Operations Team with virtual offices in six countries. This position is home-based
and may include some travel. It is a full time position in a small-staff “hands on” environment. If you
are interested in the position, please submit your resume and cover letter to ig***@ig***.org
Posted: February 2021
iglta.org

How to Apply

Job Categories: LGBT. Job Types: Full-Time. Job Tags: advertising, communications, lgbtq, Marketing, sponsorship, and travel. Salaries: Not Disclosed.

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