Full-Time Field Service Engineer I
Job Description
We are seeking a Lead Field Service Engineer
The primary focus is to provide continuing service support for Honeywell’s QCS platforms used in Pulp and Paper & other associated industries.
Key Responsibilities
• Preventive Maintenance, Corrective Maintenance, and Emergency Support maintenance of customer’s Honeywell Quality Control Systems.
• Troubleshoot and solve system and process related problems.
• Perform sensor verification and calibration.
• Publish critical reporting to customers including Monthly Performance, Results Reports, Correction Action Reports.
• Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication.
• Provide 7 X 24 emergency support to customer and technicians on a rotation schedule with other Honeywell Technicians.
**This position will be based out of Marietta, OH**
YOU MUST HAVE
- Associate’s in Engineering
- Associates in a Tech related field
- 3 years electrical/instrumentation/industrial controls experience
WE VALUE
- 1+ year of experience using Basic Windows and Microsoft Office experience
- Ability to work safely within the Honeywell/Customer HSE requirements.
- 5 years of experience maintaining Honeywell QCS Platforms and MD and CD Control packages
- Veterans
- Be able to work effectively both individually and with a group without need of direct supervision
- Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems
- Capable of developing new PMS for existing and new products as knowledge is acquired
- Design/Engineer solutions to prevent reoccurring problems as knowledge is acquired
- Capable of writing, reviewing, and / or editing various types of technical reports
- Able to conduct formal meetings with customer management personal
- Capable of evaluating control effectiveness as knowledge is acquired
- Capable of verifying and calibrating sensors as well as possessing a working knowledge of sensor operations and correctors
- Knowledgeable of system architecture and operations as well as applicable database items needed for basic maintenance and calibration
- Project a positive and confident attitude focused on meeting and exceeding customer expectations
How to Apply
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