Full-Time Engineering Manager, SRE
Job Description
WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK’s Best Workplaces for Women.
WHAT WE’RE LOOKING FOR
Braze is looking for an experienced SRE Manager to build out a new Database Reliability Engineering team. The Database Reliability Engineering team (DBRE) at Braze will be responsible for keeping the database systems that power Braze’s platform running smoothly. DBRE is a blend of traditional database administration and software engineering that applies best-in-class engineering principles, operational discipline, software development, and automation to the databases infrastructure at Braze (primarily MongoDB and PostgreSQL).
WHAT YOU’LL DO
As an SRE Manager at Braze, you will be responsible for building the team and products that continuously improve the performance, availability, infrastructure, and tooling that are critical to Braze’s database infrastructure. You will help solve major engineering challenges by:
- Guiding key architectural decisions to ensure we effectively utilize data in a scalable, reliable manner
- Reducing operational pain and improving the day-to-day workflow of Braze’s engineering teams via increased visibility, monitoring, scalable processes, and automation
- Performing deep retrospectives on everything that happens to turn lessons into system improvements/changes, automation, etc.
Alongside your team, you will work to ensure the reliability of both our existing and future database products. You will recruit, coach, and develop the team’s engineers – providing an environment where they fully own projects while helping to remove blockers including being hands-on and writing code when required. Finally, you will have broad responsibility for the team’s vision, goals, and processes.
WHO YOU ARE
- 3+ years of experience managing reliability-focused infrastructure development teams
- 2+ years of experience running MongoDB or PostgreSQL at scale
- 2+ years of experience as a Software, DevOps, or Site Reliability Engineer
- Have a successful track record of recruiting, building, growing great teams
- Proven ability in strategic planning, change management, cost optimization, and project management
- Effective resource management of multiple concurrent projects, some of which with competing priorities
- Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions
- Hold a high level of ownership and accountability for high-quality work, both personally and at a team level
WHAT WE OFFER
- Competitive compensation that includes equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Collaborative, transparent, and fun loving office culture
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How to Apply
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