Full-Time Employee Benefits Client Representative – Remote
Job Description
Newfront’s Employee Benefits team is looking for the smart creative. The team you’d join is fast-paced, technology-driven, and service-oriented. We partner with large, Bay Area technology clients and value new and fresh ideas. We are highly motivated, inclusive of everyone, and always open to new ideas. If you’re an ambitious and agile self-motivated multi-tasker who’s ready to show up with your best self, you’d fit in with us! A successful candidate will have strong interpersonal skills and be technology driven and open to learning new systems. You’ll be working with fun, energetic clients, and an expeditious team. Your responsibilities may alter from day-to-day, bringing tremendous growth opportunity. Each client presents different opportunities to provide unique services. We are looking for a partner who thinks outside the box, is skilled at problem-solving, and doesn’t mind juggling competing priorities. Newfront and this team believe in accountability and are in this together – we work together to see the big picture and get the job done and are not afraid to have fun while doing so!
This position is an hourly, non-exempt, and full-time role reporting to the Client Support Lead. This is a US Hybrid/Remote role (Pacific Time Zone work hours required), with the option to work from any of Newfront’s office locations. #LI-Remote
What You’ll Be Responsible For:
- Manage enrollment processing, research and resolve eligibility and enrollment issues.
- Review plan documents and benefit attributes for accuracy and manage them within the internal system.
- Process carrier and client contact changes with carriers and update all internal systems and client facing contact sheets.
- Update client benchmarking reports.
Qualifications:
- Solid communication skills: written, public speaking and presentation preparation.
- Excellent meeting, email, and telephone etiquette for customer service environments including listening without interrupting, using a clear and audible voice and responding calmly and professionally.
- Works well with others in a fast-paced environment and is responsive to co-workers and colleagues. Must also work independently, with minimal direction.
- Receive CA Department of Insurance Life License (required or completed within 3 months of start date).
The pay range for this position in California, Washington, Colorado and New York at the commencement of employment is expected to be between $44,600 to $55,800/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for!
Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
If you require reasonable accommodations throughout the application or interview process, please contact us at
ca*****@ne******.com
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How to Apply
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