Full-Time Emergency Services Dispatcher
Job Description
Job Summary
Operates radio, telephone, and computer equipment at the base station. Receives and transmits communications dispatching personnel and equipment. Receives, processes, and prioritizes emergency and non-emergency calls for safety service (Police, Fire, and Medical) by telephone, radio, and computer-aided dispatch. Maintains various logs, and electronic and paper files. Activates the University Mass Notifications Systems. Interacts professionally with all internal and external customers using strong people skills.
Minimum Qualifications
High School graduate or equivalent. Keyboard skills and six months experience utilizing a computer database, word processing, or spreadsheet package. Ability to interact effectively, efficiently, and professionally with university personnel and the public in person and over the telephone, radio, and computer-aided dispatch. Ability to multi-task in a controlled, effective manner while working under stress. Strong customer service skills. Ability to work varied hours and shifts including evenings, weekends, holidays, and rotating shifts.
Preferred Qualifications
Experience in public safety dispatch. Previous experience as a Radio Dispatcher in a college or university environment. Possesses APCO Public Safety Telecommunicator 1 certification. Knowledge of emergency equipment, security, and protection systems.
How to Apply
http://www.csuohio.edu/offices/hrd/employment.html78 total views, 0 today