Full-Time Economic Empowerment Coach
Job Description
As an Economic Empowerment Coach, you will play a key part in guiding and coaching individuals towards successful career paths while actively contributing to the design and enhancement of our support systems. This position will provide job readiness/career coaching and create service plans for participants to increase employability and competitiveness for available and desired jobs. The Dignified Work program offers services to provide a holistic, comprehensive approach to upskilling customers to prepare them to successfully enter, remain, and grow in the workforce. Career Path Services is looking for an Economic Empowerment Coach in Spokane to join our team, to be an ambassador of hope.
This Position will be full time and will be hybrid (remote and in-person at our Spokane office). Career Path Services values the power of diversity and endeavors to build upon this vital strength. We are passionate about building and sustaining an inclusive and equitable working environment for all of our staff and customers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing a diverse team that is responsive to the needs of our diverse clients. Under-represented groups, Black, Indigenous, Latinx and Persons of Color, women and veterans encouraged to apply.
ABOUT THE JOB
The major responsibilities of this position include, but are not limited to:
Initial Engagement
- Conducts participant outreach and recruitment into the Dignified Work program; receives referrals for services and makes contact or orientation with customers.
- Provides initial assessment using Mobility Mentoring and My Bridge of Strength curriculum.
- Conducts job readiness and career coaching orientation, conducts additional career exploration, work-skill, and employment barrier assessments.
- Develops personalized action plans to enhance job readiness and career advancement.
Service Components
- Schedules and supports core agency-designed workshops.
- Creates and maintains monthly calendar of workshops/sessions.
- Proposes and implements innovative approaches to enhance coaching methodologies. Takes initiative in identifying and addressing challenges to ensure the success of individuals in the program.
- Connects (virtually or in-person) with participants weekly or as frequently as needed to ensure participant progress is taking place.
- Identifies individual needs for holistic wrap around support services to reduce barriers and increase stability.
- Documents participant progress and participation; provides monthly performance reports to ensure caseload data accuracy.
Exit and Transition Strategies
- Conducts a final review with the participant and updates all applicable service plan updates.
- May connect participants to local professionals and businesses to provide mentoring, informational interviews, and job shadowing opportunities within career interests and/or high demand occupations.
- Orients the participant on next steps, including any ongoing mentoring relationships the participant will maintain beyond Career Coaching.
- Develops individualized employment retention plan for post-completion employment success.
- Provides any applicable updates to service plan sections, such as, work skills and education, career planning, and stacked activity sections.
Program Evaluation and Post-Exit Services
- Establishes and monitor key performance indicators to assess the impact of coaching efforts.
- Regularly review and update coaching strategies based on feedback and outcomes.
- Participates in professional development opportunities to stay current on coaching and employment trends.
- Coordinates post-exit survey and survey response data analysis.
CORE COMPETENCIES
We look for individuals who exhibit our organizational core competencies and who have the knowledge of, or ability to learn the key technical competencies and skills for this job.
Technical Competencies and Skills
- Ability to develop excellent customer relationships as well as assess needs, meet standards for service and evaluate customer satisfaction.
- Ability to provide workforce readiness training and support such as resume development, job interviewing skills, and job preparation.
- Exceptional communication and writing skills.
- Advocacy and coaching skills that are compassionate and non-judgmental.
- Ability to organize individual work tasks and outcomes and meet deadlines.
- Effective problem-solving and conflict resolution skills.
- Embrace technology, good working knowledge of office machine technology, ability to learn new software.
- Ability to work remotely and engage customers from various virtual and tele platforms.
- Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Ability to engage in public speaking events and conduct presentations to a diverse community.
Organizational Core Values
- Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable.
- Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves.
- Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity.
- Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
- Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication.
- Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.
EXPERIENCE/POSITION REQUIREMENTS
Required
- High School Diploma or GED
- Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
- Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
- Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
Preferred
- A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology. Appropriate work experience may be substituted for the education requirement.
- Certified Workforce Development Professional (CWDP).
- Experience in resume development, teaching job interviewing and job preparation skills.
- Demonstrated success working in a performance based system.
- Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
BENEFITS
- Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
- Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
- Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
- 403(b) Retirement Plan with a leading employer discretionary contribution
- Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement, Jury Duty and Military Leave
- 13 Paid Holidays, including additional Floating Holiday and Birthday Holiday
- Internet Reimbursement Allowance and Personal Development Reimbursement Allowances
- Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program
ABOUT CAREER PATH SERVICES
Career Path Services is a workforce development and employment training 501(c)3 nonprofit headquartered in Spokane, WA. As an organization, we pride ourselves in being a part of our community and truly enriching the community we work in. We value our diverse team-based environments while recognizing the creativity and initiative of individuals. Career Path Services is committed to honoring our employees’ service to our mission and values by providing continuous training and development opportunities. We have been honored to be named a top 50 Best Nonprofits to Work For by the Nonprofit Times seven years in a row, and are more than proud of our employees who make this happen. Our amazing employees make us a great place to work because of their high character and competence.
Career Path Services is an equal opportunity employer. Auxiliary aids and services are available upon request to persons of disability. TTY relay 1-800-833-6388.
Job: Economic Empowerment Coach
Primary Location: Spokane
Salary: Full Salary Range is $53,000-78,000 annually. Most starting salaries will be at or near the base of that range, DOE.
Recruitment Closing Date: TBD – The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.
How to Apply
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