Full-Time Ecommerce Website Manager
Job Description
LOCATION
This is a remote position ideally located in CA, CO, NV, or PA.
ABOUT US
The Earthling Co. was built on the belief that we have the power to create a more sustainable and harmonious world. We believe that the products we all use daily should be safe for you, the planet, and everyone that calls it home.
We are a positive lifestyle brand that focuses on offering affordable, plastic-free alternatives to everyday products. We want to change the way people consume their daily products and encourage people to believe in the power they hold with their purchases. We want to empower and inspire people to make more conscious choices.
SUMMARY OF WHAT WE’RE LOOKING FOR
The Earthling Co. is looking for an exceptional Ecommerce Website Manager, a person who possesses an analytical mind and a detailed understanding of UX and Website Conversion Metrics. We are expecting you to be our Subject Matter Expert, and have a meticulous eye for detail, outstanding problem solving skills, and great writing skills. Top candidates will possess great attention to detail and excel at improving UX and other KPIs.
WHAT YOU’LL DO
- Manage, own, and optimize all aspects of Shopify Plus platform (customers, tags, products, checkout flow, flows, apps, etc.)
- Responsible for determining the format and features of the website in order to maximize clarity and ease of navigation for customers. You will manage the web developer to develop and alter the website as needed
- Consistently monitor the website’s KPI’s and proactively recommend and implement front-end changes that improve: add to cart rate, conversion rate, AOV, cross sells, upsells, bounce rate, CX onsite, and more
- Work closely with Customer Service to consistently optimize the customer’s onsite experience
- Work closely with Marketing to ensure alignment on the website with corresponding marketing campaigns and initiatives: Update site as needed for promotions and sales, making sure discount codes are scheduled and functioning properly, be the point of contact for troubleshooting onsite issues, etc
- Work closely with the supply chain, product development and marketing teams to ensure the website is represented accurately for new product launch dates
- Regularly conduct website audits to make sure all information in up to date and that website functionality is working as expected
- Troubleshoot and repair any on-site bugs or issues
- Manage our presence on other ecommerce marketplaces, such as: Amazon, Walmart, etc
- Evaluate emerging e-commerce technologies and work with the leadership team to provide information on trends to determine where adoption of new technology is appropriate
WHAT YOU’LL NEED
- Bachelor’s degree and a minimum of 3+ years of ecommerce website management managing small to midsize ecommerce sites
- Proven experience working in a fast-paced environment
- Passion for and demonstrated excellence in e-commerce, website performance and branding
- Passion and demonstrated experience in creating superior on-site customer experience
- Impeccable attention to detail
- Strategic problem solver
- Highly creative yet analytical and data-driven
- Excellent communicator
- Highly self-motivated and flexible with an entrepreneurial spirit
- A “no task is too small or too large” type-of-attitude
- Interest in and knowledge of sustainability and the zero-waste movement
- Managerial or Project Management experience a plus
PERKS
We offer flexible hours, remote working and believe that taking time off is crucial for productive output. Here are some of the things we offer regular full time team members:
- 7 Observed Holidays
- 10 PTO Days
- 6 Sick Days
- Employee product discounts
- Medical, dental, and vision coverage
WHAT WE VALUE
- Favor progress over perfection. Committed to continuous improvement, learning with each step, and transparency through it all.
- Seek harmony taking into consideration our impact on human, natural and social capital. We strive for healthy balances in everything we do and commit to utilizing resources and information available to become a more responsible and sustainable company.
- Empower earthlings through social media channels, our products, or giving back to local and global communities, we have our fellow Earthlings top of mind. We cultivate a space where diversity is celebrated and appreciated; where all Earthlings feel empowered to create change while embracing individuality.
- Provide solutions for our community and planet’s most pressing issues. We strive to focus on solutions and inspire action towards the sustainable and harmonious future we all envision.
LOCATION
This is a remote position ideally located in CA, CO, NV, or PA.
The Earthling Co. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and celebrate different experiences. We’re building our team to change the world and ourselves. If that sounds worthwhile to you, join us.
The Earthling Co. generally does not sponsor individuals for employment-based visas for this position.
How to Apply
To apply please use this link: https://theearthlingco.pinpointhq.com/814 total views, 0 today