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13 Jun 2023

Full-Time Director, Product Management

Andrew.lee@TransUnion.com – Posted by Andrew.lee@TransUnion.com Alpharetta, Georgia, United States

Job Description

What We’ll Bring:

Credit Risk Solutions (CRS) is part of Transunion’s Global Solutions organization and is focused on making trust possible by delivering more accurate and comprehensive information on individuals, businesses, and assets, and their relationship with each other. Our mission is to support global commerce and consumer credit transactions by developing and providing actionable data and insights- along with customer-centric tools with which organizations can effectively discern risk and manage credit decisions for the broadest population possible.

The CRS value proposition, delivered via multiple channels including- online, batch, API, as well as analytic tools- spans multiple use cases and markets, including First and Third Party Collections, Insurance, Public Sector and Financial Services, among others.

What You’ll Bring:

  • Ensure commercial success of the short-term lending portfolio by working in close partnership with Sales, Global Technology, Analytics, and other matrix partners
  • Create and manage the FactorTrust platform strategy including the backlog management, ongoing platform support, and platform sunset strategies
  • Define the overall resource needs of the business across solutions, technology, compliance, analytics, and operations
  • Develop, own, and execute FactorTrust product development roadmap
  • Manage existing FactorTrust products, including in-market attributes and scores, their efficacy and revenue plans
  • Drive go-to-market activities for all short-term lending products
  • Develop and own platform KPIs, customer feedback, and the competitive landscape to identify gaps, weaknesses and opportunities in any part of product and platform delivery

We’d Love to See:

  • 12-15 years of progressively more responsible experience in product or program management, P & L responsibility and ownership, in either Financial Services or specifically the short-term lending industry
  • Must be a self-starter and capable of independent work with minimal guidance at times
  • Solid organizational, project management, problem solving and decision-making skills with a high degree of comfort managing multiple assignments
  • Strong product management discipline with demonstrated success leading cross-functional product teams
  • Strong collaborator with a problem-solving, design-thinking, customer-centric mind-set; highly curious
  • Exudes accountability and ownership and is passionate about the fundamental customer/consumer problem
  • Driven by intellectual curiosity and independent thinking with a positive “can do” attitude
  • Experience working within matrixed organizations
  • Very strong written and verbal communication skills
  • Bachelor’s degree in Business, Economics, Mathematics, Finance, or related field (Master’s degree is a plus)

Impact You’ll Make:

Director, Product Management is responsible for TransUnion’s Short-Term Lending (STL) products, and requires exceptional leadership, product, and program management capabilities. This role will act as a general manager of the FactorTrust business, be accountable for the commercial success of FactorTrust, and be responsible for the strategic, tactical, operational, and general oversight of FactorTrust.

The Director Product Management will help evolve fundamental capabilities to manage and create market-leading STL products that will enable TransUnion’s growth within this market segment. They will own the STL product roadmap, based on the market’s current and future needs, to fill in any capability and competitive gaps needed for success. They will also be responsible for managing strategic relationships with key industry partners that enable Credit Risk Solutions to fulfill its mission.

The Director of Product Management will contribute to all phases of the product development lifecycle, from inception through introduction into the marketplace, working closely with FactorTrust focused colleagues, Product Development, Operations, cross-functional support, and other go-to-market teams. As well, it will be important to work closely across a number of key stakeholders including, but not limited to, Global Technology, Global Delivery, Data and Analytics, Financial Services, and Market Solutions.

Strategy

  • Gather intelligence on financial services and STL specific industry trends, regulatory changes and hurdles, disruptive innovations, and competitive offerings to validate and refine our product development roadmap
  • Partner closely with Solutions, Global Technology, Global Delivery, Data and Analytics, and Financial Services in defining, agreeing on and executing the overall product and business strategy

Planning

  • Identify technical partnership needs and vendors to deliver integrated point solutions
  • Build product and platform development roadmaps in partnership with Solutions, Global Technology, Global Delivery and Financial Services  stakeholders
  • Contribute to 3YP strategic planning initiative for STL solutions

Execution

  • Drive execution of overall business roadmap
  • Design and develop test-and-learn pilot campaigns with other support functions and business partners to validate key hypotheses

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

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How to Apply

Please apply here.

Job Types: Full-Time. Job Tags: analytics, Global Technology, and sales. Salaries: Not Disclosed.

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