Full-Time Digital Product Manager
Job Description
Are you a dynamic and experienced Digital Product Manager passionate about innovation, technology, and making a real difference? Join Student Minds, the UK’s leading student mental health charity, and play a pivotal role in shaping the future of student mental health .
About the role
At Student Minds, digital is at the heart of what we do. From launching the Student Minds Hub to integrating a new CRM system, we’re on an exciting digital evolution journey. As our Digital Product Manager, you’ll lead the charge in ensuring our digital ecosystem supports our ambitious 10-year strategy and operational goals. You’ll have the opportunity to work on transformative projects like consolidating our websites with Northern Bear Agency and optimising the use of our CRM across the organisation.
This role offers variety, challenge, and the chance to make a tangible impact on student mental health. You’ll work collaboratively across teams, manage digital products end-to-end, and champion user-centred, data-driven solutions.
What You’ll Do:
- Deliver innovative digital solutions aligned with our digital roadmap.
- Oversee projects, including website consolidation, CRM onboarding, and digital content migration.
- Manage and maintain our digital platforms (Hub, CRM, and website) to ensure functionality and efficiency.
- Champion accessibility, ensuring our digital tools are inclusive and user-friendly.
- Use data and analytics to refine user experiences and drive decision-making.
- Lead external partnerships with agencies and contractors.
- Support and mentor the Content Manager.
- Contribute to strategic discussions, operational planning, and embedding cutting-edge tools like AI.
- Proven experience in digital product management, with a track record of delivering successful digital projects.
- Strong knowledge of CRM systems, website management, and content migration.
- Expertise in analytics platforms (Google Analytics, HotJar) and user testing.
- A commitment to accessibility, diversity, and inclusion in digital development.
- Excellent communication, leadership, and project management skills.
- Passion for mental health and making a positive societal impact.
Benefits:
Generous annual leave allowance – 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure (pro-rated for part-time staff)
Flexible working – we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
Wellbeing is at the heart of what we do – we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
Access to Employee Assistance Programme – we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
How to Apply
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Upload your completed application form.
- Complete the Equality Monitoring Form.
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