Job Description

Development Assistant

Summary

The Wikimedia Foundation is looking for a Development Assistant to join our team, reporting to the Senior Events Project Manager.  As the Development Assistant you will be responsible for the administrative support of fundraising data administration and fundraising events on the Major Gifts and Foundations team at the Wikimedia Foundation.

You are responsible for:

• Fundraising data administration
  • Support the Major Gifts team in fundraising data entry, ensuring clean and up-to-date data in our donor database, CiviCRM.  As needed, produce reports and donor lists from the database.
  • Assist matching gifts process by verifying employee matching gifts, completing and returning matching gift forms via email.
  • Assist with gift processing and donor acknowledgement services, working with team members to record donation details, produce donation thank you letters, and track donor recognition preferences.  Collaborate with the Donor Services team to answer fundraising related questions over email and in our customer service software, Zendesk.
  • Perform general administrative support duties, as needed, to support members of the Major Gifts team in efforts to grow and improve the Wikimedia Foundation’s fundraising program.

• Fundraising events support
  • Work under the close supervision of the Senior Events Project Manager with the virtual events portfolio
  • Assist with event-related administrative duties, including but not limited to recording and tracking event registrations, producing and sending acknowledgement and thank you letters.
  • Maintain accurate and up-to-date records of all event tasks and timelines
  • Update and maintain event-related donations and donor interactions in the donor database
  • Respond to event-related donor inquiries in Zendesk
  • Perform additional event-related activities as time permits
• Endowment Support
  • Complete endowment gift processing (Engage, including QCD, and Tides gifts) and reconciliation
  • Support for Planned Giving tasks, as needed
  • Perform general administrative support duties, as needed

Skills and Experience:

• Bachelor’s degree + 1-2 yrs of relevant work experience in non-profit, tech or events
• Ability to work in an open, transparent, and collaborative environment, while respecting donor confidentiality
• Ability to multi-task and perform in a dynamic environment, while providing attention to detail, and completing work in a timely manner
• Strong time management skills; planning and prioritizing work to accomplish all tasks in the time allotted
• Exercises discretion and good judgment

Additionally, we’d love it if you have:

• Proficiency in Google Suite
• Virtual event management experience
• Experience working with volunteer-led, non-profit organizations
• Experience using a donor database or records management system
• Experience working remotely
• Experience working with a distributed organization
• Experience with donor engagement
• Experience with Zendesk (customer service inquiry management) and CiviCRM (donor database) platforms
• Understanding of the free culture, free software, or online rights movements

The Wikimedia Foundation is… 

…the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at re********@wi*******.org or (415) 839-6885.

How to Apply

Job Categories: Equal Opportunities. Job Types: Freelance.

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