Job Description

Fixed term 24 month Contract  £35,700 – £42,000

Job description

DE&S have opportunities to join the Information Management & Information Technology (IMIT) function as an Information Support Officer, on a 2 year fixed term agreement. You will join a team of 35 personnel overall, working in smaller teams of approximately 6 personnel.

You will be supporting a project to roll out, including the deployment and administration of new SharePoint sites and MS Teams to customers across DE&S. In this role, you will be delivery focused, working closely with customers and multiple stakeholders in a complex and fast moving environment.

Responsibilities

• Ensure information is being captured, stored, distributed, used, processed, retained and eventually disposed of, to meet the requirements of the law, MOD policy and guidance.
• Delivery of KIM (Knowledge and Information Management) projects to meet the needs of the business, considering relevant service agreements or standards.
• Provide advice and monitor where data is managed in accordance with regulatory acts and other relevant legislation.
• Identify information risks within the organisation, work with IT colleagues to mitigate information risk within solution designs.
• Brief stakeholders and non-technical colleagues on KIM processes and the service catalogue.
• Identify new innovative approaches to performing KIM activities and delivery relevant change and improvements to enhance the customers experience and technical capability.
• Develop the knowledge and capability of the organisation to enable and increase maturity of KIM skills.
• Maintain and update own knowledge of KIM to develop own capability and that of colleagues further.
• Active participation in IT Service Management community.
• Recruit, train and develop KIM staff to build capability within the Function.
• Fulfil Primary Delivery Manager responsibilities for your direct reports
• Perform Functional Delivery role to improve capability within the function and participate in other function improvement activities.
• Actively manage end user expectations to provide high levels of service

Please note that due to the nature of the projects involved, this role will be open to Sole UK nationals only.

What you will be assessed against

To be found successful you must demonstrate the following essential criteria:

• Experience within Knowledge and Information Management
• Extensive Stakeholder management experience
• Experience managing IT change and transformation projects/programmes, with particular focus on IT Software Applications

It would benefit your application should you be able to demonstrate the following desirable criteria:

• PRINCE2/ APM PMQ/MSP or equivalent certification
• Educated to Degree level in an IT related area
• Working towards membership of relevant Professional body, e.g Chartered Institute for Library and Information Professions (CILIP)

If you are invited to an interview, you will be assessed against the following technical competencies:

• Knowledge and Information Management
• Service Delivery and Operations

If you are invited to an interview, you will be assessed against the following behaviours:

• Leadership
• Communicating and influencing

What’s in it for you?

You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you where possible, 25 days holiday +1 additional day every year you work up to 30 days with opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more.

Find out more about what we offer by clicking here or by using ‘The Little Book of Big Benefits’ booklet PDF at the bottom of this page.

Applicants should be aware that any move across the Civil Service may have implications on an employee’s ability to carry on claiming childcare vouchers.

About your team

Our mission is to both enable and drive DE&S towards its vision to become a world-class digital business. The IM&IT function employs professionals from information assurance and cyber security to management information and statisticians. We act as the ‘digital partner’ to DE&S, helping the whole organisation to embed new business processes, tools and technology

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Bristol, Fixed Term, IT, and Ministry of Defence. Salaries: 20,000 - 40,000.

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