Job Description

Locations

Ideally the postholder will be based in London, Leeds or Manchester. But it may be possible for the post to be based in Birmingham, Bristol, Cardiff, Newcastle or Nottingham.

Summary

HM Revenue & Customs is one of the largest Government Departments and one of the UK’s biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK.

We are an effective, efficient and impartial tax and payments authority with a vital purpose: to collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.

We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer-oriented. We also aim to bring our 65,000 staff together from 170 to 13 modern offices across the country, alongside a small number of specialist sites and an HQ.

Job description

The Solicitor’s Office and Legal Services (SOLS) is HMRC’s Legal Group. SOLS has about 1,450 staff who conduct legal and accountancy work for every part of HMRC. SOLS has four directorates.

This role is in our Legal Operations and Business Transformation Directorate. This Directorate conducts statutory reviews of HMRC decisions and co-ordinates ministerial correspondence for HMRC and some HMT correspondence (this role). There is also a DD led team conducting litigation in the tax and social entitlement tribunals and a DD led team providing corporate services for SOLS (finance, people functions, strategy and planning).

This role is to lead two distinct functions; the reviews function and the ministerial correspondence function. The role is to ensure that both functions are high performing and trusted. The postholder will need to lead the operational delivery of this work whilst implementing SOLS’ strategy to ensure we are a professional, modern, influential and trusted partner which is key to delivering HMRC’s objectives. The postholder will work with SOLS senior leadership teams to ensure we are fully delivering HMRC’s strategic ambitions.

All of this is needed at a time of ambiguity and change. The UK leaving the EU continues to raise novel and difficult issues which SOLS need to advise on. And the impact of COVID-19 means SOLS needs to react quickly to HMT’s policy developments as well as dealing with the impact on our staff and business delivery. We have seen a rapid increase in more people working more regularly from home and we need to consider what that means for the future. We also want to reconsider our operating model in light of our strategy and recent developments.

The post holder will be a key member of the Legal Operations and Business Transformation Senior Leadership Team as well as HMRC’s Senior Leaders Group and will be expected to make a corporate leadership contribution.

Person Specification

Applicants should be able to demonstrate their capability in the criteria as set out below.

Operational Delivery

• Strong track record of operational delivery
• An aptitude for striking a balance between strategic innovation and operational delivery
• Ability to deliver in ambiguous scenarios and at a fast pace
• The ability to analyse data to run the business
• Takes accountability for delivery of team’s work and wider Department’s objectives

Leadership / Building Capability

• A proven track record of strong leadership, creating teams that perform well, and with strong evidence of active corporate leadership
• A team player who focuses on people and concentrates on making the work environment supportive, inclusive and open
• A confident team manager who works at pace and demands that of team and others

Stakeholder Management / Relationship Building

• Demonstrable ability to work with senior leaders across SOLS, HMRC and HMT and to present, persuade and influence in a variety of situations
• A strong builder of networks and virtual groups across to bring people together to solve problems and work collectively for HMRC

Selection Process Details

As part of the application process you will need to provide:

• A copy of your CV
• A personal statement (a maximum of 2 pages), which will illustrate your personal skills, qualities and experience that will provide evidence of your suitability for the role. Using the STAR process will help achieve a structured document.

Please Note: The successful applicant will need to be eligible for and willing to undergo Security Check clearance following appointment in to the post.

Equal Opportunities

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, veteran status or disability status.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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