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28 Jun 2024

Full-Time Dental Front Office Associate – Bilingual/English/Spanish

Health District of Northern Larimer County – Posted by Health District of Northern Larimer County Fort Collins, Colorado, United States

Job Description

Our mission is to enhance the health of our community and to achieve this we provide health services that address unmet needs and opportunities.  We demonstrate dignity and respect for all people and focus on our employees, clients and community.  For over 25+ years, we have partnered with United Way of Larimer County.  Join our organization and help us accomplish our goals and make a meaningful impact in our community!

Are you interested in working in a place where your contributions and ideas are valued? A place where you can serve with compassion, make a difference in people’s lives, and pursue excellence?

The Health District Family Dental Clinic is seeking a Dental Front Office Associate. The Front Office Associate is an ambassador for the Health District providing exceptional customer service. This includes greeting, registering, and scheduling patients, as well as performing other administrative functions that support operations. The position must be able to multi-task and communicate with and serve various clients.

Pay Range and Status

  • $19.23 – $21.63 per hour DOQ
  • Additional pay differential for Bilingual
  • 40 hrs/wk
  • Monday – Friday

For full qualifications and responsibilities, please review the job description at www.healthdistrict.org/jobs.

Qualifications

  • High school diploma or GED
  • A minimum of one year of experience in a dental or medical front desk position
  • A high level of cultural competence and ability to effectively interact, work, and develop meaningful relationships with people from diverse backgrounds, including cultural, beliefs, customs, socioeconomic status, abilities, genders and gender identities
  • Work with and be sensitive to the needs of those with physical and mental health conditions
  • Written and oral fluency in English and Spanish language and experience providing language interpretation in a medical or dental setting is required

Key Responsibilities

The Front Office Associate:

  • Provide exceptional customer service.
  • Provide comprehensive clerical support, including data entry, word processing, file creation, filing, and scanning documents.
  • Handle multi-line phone system, transfer calls, manage voicemail, take accurate and complete messages, and make appropriate referrals.
  • Check patients/ in and out.
  • Schedule and confirm patient appointments and assist walk-ins.
  • Prepare daily cash reports and reconcile cash drawer.

Why work for us

  • We value a work-life balance.
  • Employees are encouraged to develop their skills and knowledge that result in successful performance in their roles/positions.
  • We offer competitive salary with additional compensation for bilingual proficiency.
  • We are committed to providing equal employment and advancement opportunities to all individuals. The Health District does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, or any other applicable status protected by federal, state or local law. Employment decisions at the Health District will be based on merit, qualifications, and abilities.
  • We provide comprehensive benefits, including (100% or prorated portion) of the cost of medical, dental, low-cost vision, 401(a) and optional 457(b) retirement plans, 12 holidays, generous flexible paid time off, and employee wellness and recognition activities.
  • Student Loan Forgiveness is available for qualifying borrowers.

Infection Control Requirements

  • Category III
  • Must comply with infection control policies for this position. Requirements include providing documentation of MMR, Varicella, and Tdap immunizations and compliance with tuberculosis training, screening, and testing on hire.
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How to Apply

Please submit a resume and cover letter that details your professional experiences and how your qualifications align with this position. Send information to Attn: Search Coordinator Position will remain open until filled.

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Front Office. Salaries: 40,000 - 60,000.

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