Job Description

Schedule: Monday – Friday (8:00am – 4:30pm)

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Eligibility for Federal Student Loan Forgiveness, PTO

AGENCY DESCRIPTION

The People Concern is one of Los Angeles County’s largest non-profit housing and social service agencies. We strive to end homelessness and domestic violence by providing care and support for those experiencing it, through housing and services tailored to the unique needs of the individual. The People Concern is dedicated to creating a community where everyone, regardless of the struggles they are overcoming, is housed, healthy and safe.

You can make a difference! The People Concern empowers our most vulnerable neighbors to rebuild their lives through our eight core services: Outreach and Engagement; Housing; Mental Health Care; Domestic Violence Services; Medical Care; Income Assistance; Substance Use Services; and Life Skills and Wellness. Join our dedicated and innovative team.

SUMMARY

As a core member of the Development Team, the Database Manager will utilize a data-driven approach to help the Development team build and execute strategies for the identification, cultivation, solicitation, stewardship, and growth of donors. The position will oversee gift administration, reporting and analytics, and other essential functions that will ensure the team’s efficiency and the success of fundraising initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manages daily gift processing, including cash, checks, credit card charges, donations of stocks and securities, electronic transfers, pledges, matching contributions, memorial and tribute gifts, and in-kind donations
2. Responsible for day-to-day database management, building and optimizing workflows for Development colleagues, tracking pipeline progress, and producing reports.
3. Global oversight of the entire database system and fundraising portfolios in concert with individual fundraisers; work directly with fundraising colleagues to maintain database.
4. Manage and segment prospect and donor data for appeals, e-mail campaigns, events, and special projects; produces database reports and queries to track campaigns and appeals status and success.
5. Maintains integrity of Raiser’s Edge database through regular audits, data clean-ups, address updates, and duplicate record identification
6. Perform on-going evaluation of donor data. Tracks annual giving donor trends, focusing on donor retention, pipeline movement and building the donor base.
7. Implements standard database policies and procedures and conducts training for staff
8. Liaises with Finance Department to audit and reconcile financial records and keep track of pledges and payment schedules
9. Assist with and advise on best practices for data entry, specifically for the tracking of actions and information for Development colleagues, Board members, and CEO.
10.  Keep informed of developments in the fields of philanthropy, fundraising, nonprofit management and governance, as well as homelessness, mental health, housing and domestic violence services and use this information to help the agency operate with initiative and innovation within the external affairs and communications function

QUALIFICATIONS

• Bachelor’s degree preferred, or equivalent experience
• Minimum 4 years of experience with moves management and pipeline management.
• Knowledge of and experience with Raiser’s Edge or comparable fundraising CRM
• Strong analytical and quantitative skills and the ability to translate complex data and information into actionable insights required.
•  Highly organized, detail-oriented, efficient and background managing projects.
• A passion for data and building systems that optimize team efficiency and effectiveness to maximize philanthropic giving.

Preferred Qualifications

• Familiarity with skills and tactics of cultivation, solicitation and stewardship of individual donors, foundations and corporations.
• Database migration experience
• Working knowledge of IRS guidelines and accounting principles
• Interest in the social services field and passion for ending homelessness.
• Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Admin, administrative, data, Database, development, Fundraising, manager, non-profit, nonprofit, Raiser's Edge, social services, and Volunteer. Salaries: Not Disclosed.

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