Job Description

Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

POSITION OBJECTIVE: 

The Data Coordinator supports the Donor Impact team by ensuring the integrity of all donor and gift information in both the donor database and customer relationship management (CRM) system as well as supporting other administrative processes and protocols to help the team meet its fundraising objectives. The exceptional candidate will demonstrate an understanding of organizational priorities, mission, vision, values, and strategic goals, as well as trust and teamwork in all aspects of Water For People business.

ESSENTIAL JOB FUNCTIONS & DUTIES:   

• Ensure all information in donor-database records is current, accurate, and meets organizational standards by:
  • Accurately entering donor information and gifts with analytical comprehension (cash, check, credit card, wire, EFT, in-kind, stock, and online)
  • Linking gifts to proposals
  • Entering soft credits
  • Managing Campaign, Fund, and Appeal codes
  • Performing routine clean-ups according to data-hygiene policies
  • Providing support when errors and issues arise
• Help ensure that all information flowing into and between the CRM (Engaging Networks) and donor database (Raiser’s Edge) is accurate
• Support Donor Impact Team by providing lists and reports through RE NXT’s various data and reporting tools. This includes, but is not limited to, pulling and segmenting mailing lists for mailed solicitations and preparing recognition lists for the Annual Report.
• Support the prospect pipeline, which includes:
  • Conducting research on identified prospects
  • Identifying current donors with greater capacity and referring donors to the major gifts team for assignment, initiating prospect research process
  • Generating reports to help identify opportunities within various donor segments
  • Coordinating third-party data screening and enhancement services, as requested, and inputting results into database
• Manage relationship with state-registration vendor to ensure state registration documentation and campaign renewal forms are accurately completed and filed on time
• Prepare donation acknowledgment letters in accordance with Water For People’s acknowledgment protocol
• Work closely with the Finance Department to correctly code donations, resolve discrepancies, and reconcile the donor database and accounting system each month
• Support data analysis to identify revenue trends and opportunities
• Manage Donation email inbox, including providing customer support to donors and forwarding messages to other staff, when appropriate
• Participate in local Water For People special events, as applicable
• Other duties as assigned

BEHAVIORS AND COMPETENCIES:

• Connect to Mission – Understand and embrace the mission of Water For People; work to connect day to day tasks to mission; can explain Water For People’s purpose
• Manage through Ambiguity – Can recognize problems or opportunities when they arise and act to resolve; readily formulate multiple solutions through problem or issue analysis; is comfortable making and defending recommendations
• Demonstrate Cultural Awareness – Demonstrate a global mindset; value cultural differences and take into consideration in any given situation; move easily between people from different backgrounds and cultures; can work outside comfort zone
• Action-oriented – Recognize additional actions that will improve quality or facilitate achievement of outcomes; does not hesitate to do more than expected, but may overextend; see opportunities beyond job description and recognize those they can handle and those that require higher level input; think outside the box, anticipate how actions affect the team
• Sense of Team – Build effective working relationships at all levels of the organization; align own behavior with the needs or priorities of the team; promote teamwork among groups; discourage “us versus them” thinking; know and consider the capabilities of coworkers

EXPERIENCE, KNOWLEDGE & SKILLS REQUIRED:

• Bachelor’s Degree or equivalent work experience required
• 2+ years of experience in development at a nonprofit required
• 3 or more years of experience managing a relational database including querying and reporting required; experience using the Raiser’s Edge software strongly preferred
• 2+ years of experience managing a customer relationship management system preferred
• Intermediate proficiency with Microsoft Office programs including Word, Excel, Power Point and Outlook required. Advanced proficiency preferred
• Excellent written and oral communication, with a high level of sensitivity for propriety and confidentiality

PHYSICAL REQUIREMENTS/WORKING CONDITIONS: 

• Applicants based in the Denver Metro area are preferred, but remote US applicants will be considered with the exception of NY, NJ, VT, WA and CA
• Candidates based in the Denver Metro Area may be required to obtain a Colorado notary commission within 90 days of employment
• This is a non-exempt position

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Salary Range:

Anticipated salary range: USD $22 – USD $27 / hour. Actual payment will be determined based on experience and other job-related factors.

 Benefits:

Benefits are one of the ways we encourage healthy living for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind, and social well-being. To that end, we provide a global EAP and Telehealth benefit to address your holistic health. Healthy living also includes financial wellness tools including, digital tools, classes, counseling, paid time off and generous retirement savings plan.

Water For People cannot provide immigration sponsorship for this position.

Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace.  During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.

Water For People is an equal opportunity employer who is committed to creating a culture of justice, equity, diversity, and inclusion in our workplace. Water for people strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

Our commitment ensures that we:

• Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges.
• Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and valued.
• Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.
• Have diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services are available to Everyone Forever.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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