Job Description

Greater DC Diaper Bank (GDCDB) is hiring!  We continue to impact the Washington, DC region by working towards ending diaper need, and we’d love for you to be a part of this journey.

We have an immediate need for a full-time, exempt Diaper Program Manager (DPM). This position will manage our Diaper Distribution program. The salary range for the DPM position is $60,000 – $68,000, commensurate with experience. This position will work five days a week, with four days (Monday – Thursday) being onsite at 8860 Monard Drive, Silver Spring, MD 20910.

What we’re looking for

Reporting to our Director of Operations, the DPM will be the main point of contact for the Diaper Distribution program, which provides 10M+ diapers each year to over 40,000 babies. With a strong grounding in the regional nonprofit landscape, the DPMeffectively stewards relationships with our large network of community and government partners and helps to anticipate partner needs. This role works closely with the Partnerships & Impact and the Operations teams to communicate with partners about the program, manage the flow of orders and inventory, and help collect data. This DPM will help lead existing programs as well as help develop new programs as the organization grows.

What you’ll be doing

The DPM’s primary responsibilities and duties include the following essential functions:

• Serve as the main point of contact for partners receiving diapers, including as a key team member on Distribution Days and Orientation sessions for partners.
• Collaborate with and supports the organization by working closely across all GDCDB teams, including the Nursery Project and the Baby Pantry core programs.
• Conduct site visits to GDCDB distribution partners.
• Provide technical assistance to distribution partners around ordering, data and tracking, and programmatic resources.
• Work closely with the Warehouse Manager to collaborate on inventory tracking and projections, leading this effort for the Diaper Distribution program to ensure appropriate inventory is on hand.
• Work closely with the Nursey Project and Baby Pantry Program Manager to manage inventory, determine focus, and communicate with partners.
• Monitor outcomes of data collection and reporting.
• Facilitate the development of resources for partners.
• Help analyze service areas and direct the growth of the Diaper Distribution program.
• Assist with annual budget planning for the Diaper Distribution program.

What you’ll bring along

Education: Bachelor’s degree from an accredited university. Master’s degree in social work, nonprofit management, or a related field is preferred.

Experience: Minimum of two years in the nonprofit space.

Other Qualifications:

• Experience using databases and business intelligence tools such as Access, Excel, and Word. Salesforce experience is a plus
• Excellent oral and written communication skills
• Prior customer service experience with demonstrated success working with the public
• Self-motivated, detail-oriented, and highly organized
• Flexible team player
• Ability to work independently and apply critical thinking
• Interested in pursuing a career that addresses domestic poverty and/or economic inequality

Physical Demands: Occasionally in a stationary position, often standing, sitting, and being in front of a computer screen for prolonged periods. Constantly communicating with others to exchange information. Ability to work efficiently in a moderate-to-loud office environment, given the proximity of warehouse operations.

What we’re offering

Our culture embraces diversity, equity, inclusion, and belonging (DEIB) we encourage everyone at GDCDB to bring their authentic selves to work every day. Along with competitive pay, flexible work hours, and a hybrid work environment, we also offer the following benefits to our full-time employees:

• Up to $8500 nontaxable, annual allowance under our Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) plan
• Generous Paid Time Off (PTO) plan, plus additional paid leave time of two weeks: one week in August and one week in December
• Paid federal holidays and two personal days
• 401(k) retirement plan with 6% company profit share (fully vested on Day 1)
• Company-provided laptop, with technical support as needed
• $900 annual technology reimbursement
• $600 annual wellness benefit
• Professional development allowance, up to $2,000 annually

Get to know us

Our mission supports empowering vulnerable families and individuals in need across the DC metropolitan area by providing an adequate and reliable source for basic baby needs and personal hygiene products. Having distributed over 35 million diapers since our inception in 2010, we are on track to distribute 11 million diapers in 2023. With the help of our Diaper Distribution Network partners and our amazing community, we provide families with the essentials to thrive. These partners use our products as gateway resources to more deeply and consistently engage clients with the other support services they offer, easing the burden of poverty in critical ways. Together, we have made a difference.

Equal opportunity employment in an inclusive environment

GDCDB is an equal opportunity employer (EOE) and endeavors to comply with all federal, state, and local laws in making all employment decisions. We utilize our best efforts to select highly qualified candidates and carry out personnel matters without regard to race, color, national origin, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation or identity, disability, age (40 and older), citizenship status, genetic information, veteran status, familial status, or any other legally protected characteristic.

We also recognize that our success and growth potential depends heavily on our ability to embrace, value, and appreciate the diversity of our employees. We are committed to the principles of diversity, equity, inclusion, and belonging (DEIB) as pillars of our workplace culture. We strive to promote an equitable and inclusive environment that fosters belonging and a sense of value within our employees. We empower our employees to bring their authentic selves to work so they have rewarding experiences every day that they’re at GDCDB.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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