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7 Jun 2024
Part-Time Customer Service Representative, Access Peel
Job Description
You will serve as the main point of contact for visitors to Peel Region. You will be responsible for a variety of reception and client-focused activities and delivering exceptional customer service to our visitors.
- Respond to telephone and direct public inquiries with respect to Regional programs and services
- Provide clients with information and documentation pertaining to Regional programs and services
- Responsible for selling Corporate Gifts, PAMA Store items, Regional publications, recycling boxes
- Provide receipt of payment for various Regional services, such as water and sewer charges, TransHelp services, large metal item appointments and the admissions, memberships and registrations for PAMA
- Acknowledge receipt, reconcile and deposit all payments: maintain accurate records and contact point for small courier packages
What the role requires:
- Secondary school completion and diploma, or an equivalent combination of education and/or experience may be considered
- A minimum of 2 years office experience with a strong customer service focus
- Experience handling cash and balancing
- Advanced computer skills in MS Office Suite
- Valid “G” Driver’s Licence with daily reliable access to a vehicle to travel as necessary to various sites as needed
- Clear Criminal Record Check prior to Start Date
Skills/Abilities:
- Exceptional customer service and communication skills
- Strong time management and organizational skills
- Ability to work as part of a team as well as independently with minimum supervision
- Ability to work in a fast paced and changing service delivery environment.
- Strong problem-solving skills and attentions to detail
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Interview: Our recruitment process will include video conference technology.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line.
How to Apply
Region of Peel - Careers - Customer Service Representative, Access Peel in Ontario | Careers at CA-ON Brampton, Caledon, Mississauga (icims.com)114 total views, 0 today