Temporary Customer Service Representative (21-14596)
Job Description
The Medicare department is open 7 Days a week. FT Shifts will range from Sunday – Saturday from 8:00AM – 8:15PM. Candidates must be flexible to work these hours for this role. Will be remote for the time being till restrictions are lifted to go back to the office.
Job Details:
Call Center Customer Service, inbound calls (no telesales)
Requires HS Diploma or GED with a minimum of 2 years of customer service experience/call center experience is preferred
Healthcare industry experience is preferred
Previous Medicare experience
Strong Customer Focused competencies
Seeking service oriented individuals
Must have strong verbal and written communication skills
Phone based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone.
Strong problem solving skills.
1 year of Call Center Customer Service experience (Inbound calls)
Ability to navigate through multiple systems
Medical background helpful
How to Apply
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