Temporary Customer Service Assistant
Job Description
Temporary Customer Service Assistants (until end of October 2023)
Minimum 15 Hours per week including weekends and bank holidays
Mersey Ferries are one of Merseyside’s most visited tourist attractions offering River Explorer Cruises, Evening Cruises, Manchester Ship Canal Cruises as well as our standard commuter service.
To deliver our service throughout the busy summer period, we need to recruit a number of temporary Customer Assistants, to work a minimum, average 15 hours per week including weekends and bank holidays. Applicants should be available to start from April and if you are a student, we are able to work around existing study commitments between April and June, in order to get the right candidate. Working at any of our terminals or attractions, you must have a flexible approach to working hours as you may be offered up to 35 hours during seasonal peaks. The right candidate must be prepared to be called on at short notice and be available to work every bank holiday throughout the summer. Our Ferry terminals and attractions are located at Liverpool Pier Head or Seacombe.
You should have a high standard of personal presentation, good numeracy and computer skills, a friendly disposition, an outgoing personality and be genuinely committed to providing excellent customer service.
Although previous customer service experience will be helpful, we are looking for the right attitude and great communications skills. Full training and uniform will be provided.
The Liverpool City Region Combined Authority is committed to having a workforce that is representative of the communities we serve. To this end, we particularly welcome applicants from Black, Asian and Minority Ethnic Backgrounds, who have a disability or are members of the Armed Forces, Reservists or Veterans.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
This information can be provided in alternative formats on request
How to Apply
Application forms and further details are available by visiting our website at https://www.liverpoolcityregion-ca.gov.uk/governance/vacancies/ Completed application forms can be sent to: recruitment@liverpoolcityregion-ca.gov.uk100 total views, 0 today