Full-Time Customer Programs Advisor – I (Hybrid) (#23-66797)
Job Description
SDG&E is an innovative San Diego-based energy company that provides clean, safe and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by providing its electricity from renewable sources; modernizing natural gas pipelines; accelerating the adoption of electric vehicles; supporting numerous non-profit partners; and, investing in innovative technologies to ensure the reliable operation of the region’s infrastructure for generations to come. SDG&E is a subsidiary of Sempra Energy (NYSE: SRE).
Our highly trained and responsive employees with their diverse skills, talents and ideas are the reason we can deliver on our commitment and are building America’s best energy company. They are also the reason why we have been recognized with the industry’s most coveted awards. Our employees undertake challenging work and receive highly competitive compensation and benefits. As one of the region’s largest employers, we’re always searching for talented and bright people to join our team. After all, it takes the best to build the best. Learn more about benefits HERE.
Diversity and inclusion are core values of SDG&E. Empowering our employees to be their whole selves at work is our competitive advantage. This is where new ideas come from and meaningful collaboration gets an authentic start. By bringing together people with different perspectives, diverse backgrounds and real commitment to their own individuality, we have built a stronger business. Learn more about our commitment to diversity and inclusion HERE.
For more information, visit SDGEnews.com or connect with SDG&E on Twitter (@SDGE), Instagram (@SDGE) and Facebook.
Primary Purpose:
In a program capacity, this position is responsible for the design, implementation and management of all applicable customer programs targeting residential or commercial/industrial/agricultural customers in the SDG&E service area. These programs could be programs administered directly by SDG&E or through an energy efficiency contractor. In a segment capacity, this position is responsible for segment business plans and segment program goals. In either capacity, this position should demonstrate a substantial program and project management skill set. This position will negotiate contracts when applicable. This position develops budgets, provides forecasts, and tracks budget and program results. This position requires a high level of analytical ability as well as the ability to identify trends and develop systems necessary for quality program management.
Duties and Responsibilities:
- Responsible for the independent management, design, implementation, and execution of various customer programs. Responsible for overall program/segment goals. Responsible for the implementation and adherence to regulatory program rules and business controls.
- Responsible for development, management, reporting and forecasting of programs budgets.
- Regularly represents SDG&E interests and positions and works on a collaborative basis with regulatory authorities, energy efficiency contractors, key stakeholders, and other utility counterparts.
- Manage and monitor all aspects of customer communications, marketing outreach activities associated with program promotion and customer participation.
- Research and implement best practices related to program administration for SDG&E.
- Represent SDG&E externally on a local, statewide, and national basis.
- Performs other duties as assigned (no more than 5% of duties).
Required Qualifications:
- Bachelor’s Degree Business, architecture, marketing, engineering, or equivalent experience.
- 3-4 Related experience.
- Project management skills.
- Detail-oriented, with a strong commitment to quality, accuracy, and compliance.
- Ability to work in a variety of situations and with various stakeholders.
- Ability to communicate information in an effective and clear, concise and tactful manner.
- Proactive, self-starter with the ability to quickly implement and execute a new program.
- Proficiency with Microsoft Word, PowerPoint, and Excel.
- Must reside in Southern California or be willing to relocate upon hire.
- We offer a hybrid work environment. Although the schedule may vary, typically this will allow you to work from the office two to three days per week and work remotely on the remaining workdays.
Preferred Qualifications:
- Knowledge of energy efficiency programs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Note: SDG&E strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.
SDG&E offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.
How to Apply
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