Part-Time CONCESSIONS STAND LEAD
Job Description
CONCESSIONS STAND LEAD
Permanent
Part-time
Visitor Experience
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home – TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film.
TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.
We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.
We are currently hiring for the position of:
CONCESSIONS STAND LEAD
Reporting to the Senior Manager, Cinemas Operations, the part-time position of Concessions Stand Lead will maintain a high standard of customer service at our concessions stand. The Concessions Stand Lead executes the established protocol of the Visitor Experience department and ensures proper opening, closing, and cash handling procedures are followed.
RESPONSIBILITIES:
- Provide excellent customer service to the visitors at TIFF Bell Lightbox
- Ensures established opening, closing, food handling, merchandising, and cleaning protocols are being followed. Is a point of escalation to the Concessions Attendant in these matters
- Responsible for the shift’s cash handling procedures. This includes preparation of tills, cash outs and deposits, and accurate safe management
- Maintenance of inventory and reporting when inventory levels are low
- Liaising with internal teams to prepare special event orders
- Sell food and beverage at the concession stand
- Sell alcoholic beverages while maintaining established TIFF alcohol sales protocol
- Operation of the point-of-sale system to reconcile transactions and maintain accurate cash till
- Ensure cleanliness of food service and storage areas with adherence to food sanitation standards
- Maintain knowledge of TIFF Bell Lightbox, its programming, events, and facilities.
- Arrive on time for scheduled shifts, wearing an approved uniform or dress code and prepared for the shift
- Other duties as assigned
RATE OF PAY:
- $15.75 / Hourly
START DATE:
- October 11, 2022
MINIMUM REQUIREMENTS:
- Must be able to provide availability for at least three shifts per week (1 weekday, 1 weekend, 1 additional) for each week outside of the Festival
- Must be available to work each day of the Toronto International Film Festival in September as well as each training day
- Must be available to work shifts as assigned from December 23, 2022 – January 2, 2023
- Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays
- Must hold a valid Ontario Smart Serve certificate
- Previous experience with food preparation is an asset
- Previous experience with a point-of-sale system and cash handling is an asset
- Proven ability to work effectively with minimal supervision
- May be required to lift and carry items up to 35lbs
- Able to communicate fluently in English; knowledge of a second language is an asset.
- CPR and First Aid training are an asset
- Interest in film, non-profits, arts and culture is considered an asset
How to Apply
HOW TO SUBMIT & APPLICATION DEADLINE:- All applications must be submitted online through TIFF’s Career Centre.
- Please upload your cover letter and resumé as one PDF, before the deadline of MONDAY, SEPTEMBER 26, 2022
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